10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 75,555 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2005 Buick Terraza. While driving 5 mph and attempting to make a right turn, the steering wheel and brake pedal seized. Also, the ABS and traction control indicators illuminated. The contact lost control of the vehicle and crashed into a fire hydrant. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to the local dealer (ron smith Buick GMC 1900 auto center drive, merced, ca 95340), but the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
- Atwater, CA, USA
The ignition switch was disengaged when the van hit a bump while in motion on a highway. I was able to put it in natural and restart it but it was a very frightening ordeal. This has also happened on streets traveling 30 mph.
- New Britain, CT, USA
As we were driving home in may of 2014 the left front brake grabbed as if I had applied the brake, since then we have had both wheel bearings replaced lower ball joints and tie rod ends but nothing has changed. It has grabbed several times since then, this is a serious matter that should be dealt with, I refuse to let my wife drive the van especially when we have our five children with us because when this occurs it jerks the to the left towards oncoming traffic.
- Noblesville, IN, USA
The contact owns a 2005 Buick Terraza. The contact stated that while driving between 5 -10 mph, the power steering assist suddenly failed making the steering wheel very difficult to turn. The contact indicated that the failure recurred intermittently and would independently correct within 20 seconds of occurring. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 15,000.
- South Burlington, VT, USA
Buick Terraza just shuts down while driving (at various speeds) or stopped without warning. Everything shuts down with display stating, "starting disabled, reduced engine power." I must try to get to the side quickly. After about 30 seconds, the van restarts and continues for a while until it does the exact same thing again.
- Manor, TX, USA
Randomly, while driving the ABS system activates the brakes, pulling the car to one-side. If my memory serves me correctly, it pulls to the right. After this happens, the car's "traction control active" message appears on the instrument panel. Parking the car, turning it off, and restarting the car causes the message to go away. This has happened about 4 times in the past 3 weeks at speeds varying from 5-35 miles per hour. I fear that it could be potentially dangerous if this were to happen at higher speeds.. the car has been checked, prior to this incident, by an ase certified shop and both front wheel hubs have been replaced within the past 18 months, which have integrated wheel speed sensors. I have read that most shops have been unable to pinpoint any reason for this problem, but I do plan to have my mechanic investigate and see if the computer is reporting any error codes.
- Pepper Pike, OH, USA
The contact owns a 2005 Buick Terraza. The contact was driving approximately 40 mph when the steering wheel involuntarily steered the vehicle into the right lane. The vehicle was taken to an authorized dealer, but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 43,000.
- Charlestown, SC, USA
I own a 2005 Buick Terraza. Bought the vehicle in July of 2005 at around 8000 miles noticed a vibration in the steering wheel, took it to the dealer and they said the tires needed to be re-balanced. After I left dealership still noticed the vehicle shaking. Went back to the dealership front tires are now going bald and they state it was my fault for not rotating at 5,000 miles. So they do it for me rebalance tires and say it is okay. After 4 times of going back to dealership for the vibration they say there is nothing they can do about it. So I am supposed to live with this vibration when driving at speeds of 65-70. This is a big safety issue since this will just lead to more problems down the road. The dealer points the finger to Buick, Buick points the finger back to the dealership and nobody wants to tack responsibility for this.
- Middletown, NY, USA
Steering locked up while driving 50 mph on a very busy four lane highway while I was in the fast lane, heading westbound. Van decelerated to about 30 mph instantly, began swerving from right to left without ability to control movement of vehicle. The traction control light came on and the service stability system light also came on. Could not turn off the traction control. Had no control over the steering, brakes or gas. A very loud grinding noise was coming from the front of the van, sounding and feeling like every wheel was being turned in a different direction. I was able to turn the van a very hard left to steer it into an open lot, although I did have to pull in front of oncoming cars, but I had no other option as there were cars on the side of me and quickly coming up behind me. Van was serviced at the dealer who said that the steering wheel sensor was faulty; case file started with Buick, but after servicing, they closed the case, saying the problem was resolved. I will never drive this vehicle again and I feel there is still a major safety issue here. Other sensors have been replaced, only to have those problems occur again. This van has been in for service repairs for 11 different things in the seven months that I have owned it, and it now only has 6036 miles on it. I feel that this van in particular is very unsafe and possibly other Terraza's also have these same safety problems. This is something that the manufacturer should own up to and do the right thing and replace the vehicle before the unthinkable occurs.
- North Huntingdon, PA, USA
- Mooresville, NC, USA