10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 30,929 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2012 Buick Verano with only 48K on it, ownership transferred over from my father in law who bought this vehicle brand new. Car hesitates, does not pick up speed after slowing/stopping which we noticed at 36K, burns through a lot of oil- oil light does not go on when low, rear brakes and rotors were already compromised at less than 45K, and just recently lost brakes completely while driving a month ago due to a bad caliper. Car also accelerates sometimes when applying the brake. The brake light has never come on at any point during any of this, though the low windshield washer fluid light comes on even though it is not low. Also downshifts pretty rough.
- Taunton, MA, USA
I was pulling into a parking spot and started hitting the brakes the car accelerated by itself and hit a pole. No my foot was no where near accelerator. This is the second time I have had this happen thank good the first time I didn't hit anything. I have done research online and I am not the only one this has happen to. I bought this car with 44,000 mile on it an it has been in the shop more then out. This defect almost killed me and my family, because I almost hit a wall
- Sapulpa, OK, USA
Brought car from carmax they sold me a car with a messed up motherboard whenever onstar comes through the car it put the car in cruise control about 50 or less mph. It stays on 24/7 and now its draining my battery and now the car completely cuts off while im driving or it wont even start.
- Waldorf, MD, USA
I was at a stop sign and when it was my turn to go I started to drive and realized my car was not accelerating, I had the gas peddle all the way to the floor as a tractor trailer was fastly approaching my rear bumper, luckly I was able to coast to median. Took to dealer and they said there was a switch that needed to be replaced. My entire dashboard lights and radio went out, which dealership had to replace twice. My car shut off while pulling into a parking spot, it was raining and defrost was not working, took to dealership which they stated it was my battery, paid $200 for a new battery. My car jerks and stalls when I am going from a complete stop and begin to pick up speed. I was backing out a parking spot today and my car shut off and the check engine light came on, I restarted my car which the check engine light remains on and the stalling and jerking continues. These issues can cause a major accident and if severe enought can be life threatening. If I am required to hold up my end of the bargain by paying my car note the manufacturers need to be held accountable for their end of the bargain which is providing their buyers with a secure and reliable vehicles for families.
- Atlanta, GA, USA
I was driving an had to stop or slow down when I go to accelerate again my car cuts off. I sit there and turn key to turn back on it does but if I don't push down on gas to accelerate quickly it will stall again for the last five days it has done this several times. I called on star to hear what the problem could be but they informed me that I could still drive my car but see a dealer soon. I live quite a distance from my job so I need a car to go to work. I have missed some days because cutting off on 95 South is not fun and can't be speeding on expressway either on I will get a ticket. Please let someone from GM check for this problem in other cars. I am at dealer now praying this issue can be resolved. Thanks
- Edgewood, MD, USA
While driving at 65 mph in the right lane of a 4-lane divided highway, my engine quit, and all gauges went dark. I had steering, brakes, turn signal and hazard lights, and telephone. I was losing speed, and was unable to accelerate. However, I was able to coast to the shoulder of the highway. I was not able to restart the car. I put on the hazard lights and used my cell phone to call the dealer. After 10 - 15 minutes of waiting, I was able to restart the car. A representative from the dealer had just arrived and followed me to the dealership. They kept the car overnight. They could not duplicate the episode, so they reset the computer. I am suspicious that the computer activated the engine immobilizer feature. The engine stall was preceded by several instances of the intellilink screen going dark, as though the light bulb had burned out.
- West Burlington, IA, USA
- Katy, TX, USA