10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
42,391 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Oct 112023

Verano

  • miles
In checking, my oil found that the oil was low but I-??ve had no leaks concerned about where the oil is going and the oil consumption. I change my oil about twice a year. The car only has 45,000 miles on it..

- Joplin, MO, USA

problem #12

May 012022

Verano

  • miles
Started having the radio blank out and then steering wheel would lose power while driving. Service stability track error comes on. Took in for diagnostic and was told rear control module was bad. After 1500 to $1800 in repairs still had the same issues within 7 days. I've contacted dealership and general motor. I'm afraid my car will lose power while on highway

- Benton Harbor, MI, USA

problem #11

Jan 252019

Verano

  • 96,000 miles
My vehicle starts jerking when I get off expressway. Or at red light or conjested traffic. Car has no code been on at least 7 machine no code Buick cant find the problem.

- Chicago, IL, USA

problem #10

Feb 082019

Verano

  • 75,550 miles
My 2013 Buick Verano has been acting weird for about a month now. I first noticed it because the engine light came on one day on my way to work and when I left work it was off. Maybe two days later when I started my car and pulled of it just turned off. So I started it again(starts up fine) and I put in to drive and once I pull off it turned off. It did about 4 times before the car would run normally. This happen twice in the first week, and then it was everyday since then. I did notice that it was struggling to get it out of first gear about the third week. Also when I was on my way to the store and I stopped at a red light and when it turned green and I tried to accelerate it just turned off. But after that rode fine. After that incident I noticed yesterday that everytime I stop now the car will turn off and also if I go anything over 35mph the car jerks as if it wants to stop. This is very unsafe. Also the engine lights comes on and off. And I did google to see if anyone else has had this problem so I can see what the problem could possibly be and found that many people with this same year make and model of car have this issue. I also read that they had recalls for this same year make and model two months after I purchased the vehicle but never received a letter of notice, maybe because it wasn't for my VIN. But with an unsafe vehicle issue such as this, something has to be done.

- Joliet, IL, USA

problem #9

Feb 042019

Verano

  • 74,400 miles
I turned my car on and had both the front and rear defrost. I smelled something funny, so I turned the car off to investigate. I didn't see anything so turned the car back on and pulled back into the driveway and turned it off. Within a minute or two, the entire back driver- side door was in flames. I had to use a fire extinguisher to get rid of the fire. When the mechanic looked at it, he said he had never seen anything like that and guessed it may have been the circuit to the defroster and if I had not of gotten out of the car and turned it off, I could have been seriously injured or died because the car caught so quickly.

- Wiconisco, PA, USA

problem #8

Nov 202018

Verano

  • 83,000 miles
Radio shuts off for no reason and come back on either driving or in park and the problem with the turn signal sometimes

- Greenwood, MS, USA

problem #7

Feb 212018

Verano

  • 73,000 miles
1.) my car reduced speed on the highway driving 55. When pulling over the car would not accelerate and turned off. After being off for 20 minutes on the side of the road the vehicle drove normally. After a week carmax service could not find the reason for this incident. 2.) the epb warning light flashed while driving on a city street and slows the vehicle down. I came to a stoplight and my car died. It was towed to carmax service and after a week they were not able to duplicate the problem and fix the issue. 3.) while driving on a city street the epb service light started flashing in my car jerked forward I would not accelerate. 4.) I was merging onto the highway when the power system light turned on and my doors started locking and unlocking on its own. The vehicle would not accelerate and turned off. After about four minutes it turned back on and drove fine but Buick dealer could not find a problem. Dealer had the car for 10days.

- Chicago, IL, USA

problem #6

Sep 192017

Verano

  • 38,000 miles
The contact owns a 2013 Buick Verano. When the contact attempted to shift the vehicle from the park position, the gear shifter failed. After various attempts, the gear was eventually able to shift into drive. The failure recurred a total of four times. In addition, the contact stated that the gear shift button failed. The local dealer (perry Buick, 6633 E Virginia beach blvd, Norfolk, va, 23502, 757-828-5431) scheduled an appointment to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that there was no recall and no additional assistance was offered. The failure mileage was approximately 38,000.

- Chesapeake, VA, USA

problem #5

Sep 132016

Verano

  • 27,000 miles
While at a stop sign/light (stationary) the vehicle will move forward on it's own. I will have my foot firmly on the brake and it moves. It does it at random. I have taken it to Buick and even contacted corporate about this and now am at a stand still. Buick stated that because there is no recall, no error codes, and they can't duplicate the issue they don't know how to fix this problem. I am stuck with a vehicle that has a safety issue. My major concern is that it may only be moving about a foot now but later will it just keep going causing me to be in an accident.

- Las Vegas, NV, USA

problem #4

Mar 102016

Verano

  • 20,000 miles
The car only has 20,000 miles on it. I went to the grocery and drug store which is only 4 miles from my home. I pulled into the garage and noticed the fan was running (engine fan) hard. But assumed it was normal for any car to cool down the engine. I went in the house and the fan had stopped on the car. I had to go back into the garage about 10 minutes later and the car fan was on again! a blowing full blast. I opened the door of the car, looked at the dash, saw my fan for the air in the car was at the highest level, turned that down but the car fan outside continued to run. I ran into the house, got my keys and locked the car which turned off the engine fan. My concern is that if this happened and continued to run, my house is an attached garage, it could easily have started a fire. I have called GM and I am waiting on a call back but I concerned not only for my welfare but everyone. I have never seen a car do this. I do not have on star nor sirrus activated so it isn't like someone could have done something remotely.

- Bay Village, OH, USA

problem #3

Jul 292015

Verano

  • 44,000 miles
A/C would not engage, blew only hot air (hotter than outside air), for about 15 minutes. While parked I switched system on/off several time, adjusted temprature control up/down, and restarted the vehicle several time to no avail. A/C engaged after driving a couple miles (~five minutes). The outside temprature was 95deg and the car had been parked for several days.

- Macclenny, FL, USA

problem #2

Mar 072014

Verano

  • 20,131 miles
Steering)- the steering wheel seems to "stick" at speeds from 40 mph and upwards to 80 mph. Steering seems to have fluid, non-catching motion while driving short distances, however, after driving long distances, or more often than usual throughout the day, the wheel seems to stick, and takes more effort than usual to steer in the intended direction. Vehicle stays straight for awhile, but veers off like normal, but to steer vehicle to remain in lane is when the sticking occurs mostly. Issue may intertwine with next incident involving the front right axle seal. Other)- 5/19/2014, mileage 25727 - took vehicle to a dealership who stated that the front passenger axle seal is leaking and recommended taking to nearest GM dealership for warranty repair. GM dealership stated that the axle seal wasn't leaking, but was just "wet." Returned to first dealership a few months later who stated the same axle seal leaking issue, GM dealership stated the axle seal was wet. I fear that the failure to acknowledge, and repair, the leaking axle seal could be a result of the steering wheel sticking. Failure to repair could also lead to part malfunction/failure which could lead to vehicle crashing. Engine) - engine seems to always run loud, like the fan is on high for climate control, even when climate control is off. GM dealership stated it was a fan to cool the engine down, and runs when car is driven for a long period of time. I hear it all the time, and the vehicle seems to be hotter than what would be expected to be coming from that area. Uncomfortable heat is how I would describe it. Engine always runs loud currently at 48,000 miles, regardless of driving period. Fire danger could be a risk.

- Kendallville, IN, USA

problem #1

Nov 182014

Verano

  • miles
At start of car blower heater didnt come on or blow first heavy snow.

- Washington, DC, USA