4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Buick Verano:

Unsubscribe any time. We don't sell/share your email.

problem #1

Sep 022016

Verano

  • 21,000 miles
(please see included picture) both headlights show what appear to be fine cracks on the inside of the lenses kind of like a starburst appearance. This starburst is affecting the headlight beam and making it harder to see while distracting oncoming traffic. General Motors has a tsb#02-08-42-001I that identifies the known manufacturer inconsistency. It is obviously a known fault. Even going as far as stating going through an automatic car wash can cause the lenses to create the starburst appearance. This should be a recall by General Motors. They should replace the lenses with a stronger more reliable product. The most dangerous part is the issue may not be readily known by the consumer due to the cracks not being easily seen unless the sunlight reflects a certain way through the lenses. As seen in the picture, there are many fine cracks refracting the light. It is a major concern knowing tens of thousands of vehicles are on the road with these kinds of lenses.

- Janesville, WI, USA