10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
51,333 miles

About These NHTSA Complaints:

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problem #6

May 012019

ATS

  • 35,000 miles
Takata recall this inquiry is not the result of any incident but the result of recall notices sent to my dealers and to myself re (1) steering wheel (2) brakes and (3) air bags. The steering wheel has been addressed and supposedly fixed. The dealer secretary states that there is also a recall on brakes and on airbags but dealer garage denies such. I also received recall notices via posted mail but no longer have the documents. The continuing airbag lights and sound still notify me that there is a problem with the driver-side airbags. Garage states that such airbag warnings are merely a glitch in the message system but I'm concerned that it may signify a valid problem with the airbags. Years ago, I was struck by an aggressive airbag which left injuries to my face and so I need to take this seriously.

- Salisbury, MA, USA

problem #5

May 012019

ATS

  • 35,000 miles
Takata recall there has been no "incident" re the 2013 Ats. The issue originated with recall notices to my dealer and to me re (1) steering (2) air bags (3) brakes. The airbag issue involves continual warning by light and by sound re the driver's side airbag. Dealer secretary states that she has notices for all three (above) to be recalled. Dealer garage, however, states that the only recall was steering and have recently repaired the steering. I recall receiving recall notices at my home but no longer have them. And so, complainant is seeking to learn whether the brakes and the air bag warning need addressing.

- Salisbury, MA, USA

problem #4

Aug 192019

ATS

  • 96,000 miles
My vehicle was stationary on a city street and my wife was rear-ended and was pushed into the car in front of her, and the airbag never deployed. The car is completely totaled and a car crash this bad should have deployed the airbag.

- Clinton Twp, MI, USA

problem #3

May 152019

ATS

  • 37,000 miles
Takata recall was issued for my airbags. Nothing happened. My airbags were deemed to be dangerous/recalled/ same with my steering wheel (2).. same for rear brakes. Your questions are not relevant. Nothing happened. Rather recall was announced on airbags, steering wheel (2) and on my rear brakes.

- Salisbury, MA, USA

problem #2

Feb 232018

ATS

  • 73,000 miles
Takata recall. There was never a notice sent out about the recall. Rear wheel broke at the spokes which cause for the car to go into a spin out. Driver curtain airbag deployed but not inflated like the passenger side. Seat belt did not hold me in securely, it was loose.

- Hialeah, FL, USA

problem #1

Sep 222015

ATS

  • 32,000 miles
My daughter drove my car and hit a metal mail box (6X6 pole, holding 3 mail boxes) at 35 to 40 mph, she hit almost dead center. The seat belt didn't stop her from hitting her head on the steering wheel and the air bag didn't deploy. My daughter suffered a concussion, neck and back pain, one of her eyes vision is affected. She was driving in our street 3 houses down from our house, street is winding and not lighted.

- Commerce Township, MI, USA