10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 6,340 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
CADILLAC ATS 2014 - WHEELS/TIRE RIMS - I PURCHASED THE CAR IN 2014 WITH MICHELIN RUN-FLAT LOW PROFILE TIRES. AS OF TODAY, NOVEMBER 16, 2018, I HAVE REPLACED 22 TIRES, DUE TO THE TIRE ITSELF SEPARATING FROM THE TIRE RIM. IN SEVERAL CASES THE CAR DID NOT INDICATE ON THE DISPLAY PANEL THIS PROBLEM EXISTED. THE BENEFIT OF THESE TIRES IS TO ALLOW YOU TO RIDE ON THEM FOR APPROXIMATELY 40-45 MILES. THE PROBLEM IS THE CAR DOES NOT ALWAYS INDICATE THE ISSUE ON THE DASHBOARD DISPLAY AND YOU DON'T KNOW HOW LONG YOU WERE ALREADY DRIVING WITH THE ISSUE. ALSO, ON OCCASION THE DISPLAY SHOWS PSI ZERO WHEN IT FIRST ALERTS YOU TO THE PROBLEM, WHICH REQUIRED ME TO BE TOWED AFTER WAITING ON THE SIDE OF THE ROAD FOR OVER AN HOUR. WHILE WAITING FOR THE TOW TRUCK, CAUSING DANGER TO MYSELF AND OTHER DRIVERS ON THE ROAD. WHEN I ADDRESSED THIS WITH THE DEALER, THEY INDICATED THE CAR DOES NOT REGISTER A TIRE ISSUE UNLESS THE INNER LINING OF THE TIRE IS RIPPED. WHEN DRIVING I AM CONSTANTLY WEAVING TO PREVENT ANY SIZE POT HOLE TO PREVENT ANOTHER TIRE EPISODE. THIS ALSO CAUSES A DANGEROUS SITUATIONS. THE TIRE AND/OR TIRE RIMS SHOULD BE INVESTIGATED, TO PREVENT ANY FUTURE HAZARDOUS DRIVING SITUATIONS FOR MYSELF AND OTHERS. I HAVE PICTURES OF A FEW OF THE TIRE RUBBER SEPARATED FROM THE TIRE RIM, AND ALSO HAVE ALL THE RECEIPTS FOR THE (21) TIRE REPLACEMENTS AND TOWING RECEIPTS IF NEEDED. INCIDENTS HAVE HAPPENED IN NY, NJ AND PA, THE CAR WAS IN MOTION WHEN THE CAR DISPLAY WOULD INDICATED A PROBLEM, HOWEVER, IN SEVERAL OF THE INCIDENTS I SAW THAT THE TIRE WAS SEPARATED FROM THE TIRE RIM, YET THE CAR DISPLAY DID NOT INDICATE AN ISSUE. I CAN BE CONTACTED ON MY CELL PHONE [XXX]. I INDICATED IT HAPPENED 11/16/18, THIS HAS HAPPENED ON MULTIPLE OCCASIONS, UP TO THIS DATE 21 TIRES HAVE BEEN REPLACED, IN ON INSTANCE 3-TIRES WERE REPLACED AT ONE TIME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Yonkers, NY, USA
I called the dealership (katherine cole who sold us the run flat tires), tweeted GM. No one at this point has been the least bit interested in what I had I to say. After my crash, on August 11, 2014, I have found several other Ats owners that experience the same exact issue..my daughter and I suffered terrible injuries, crash and totaled my car. I also am finding that there maybe a tire issue because of fast wear after only 7,000 miles. What, is GM or the tire manufacture or these safety org. Waiting for someone to die? I sent in a complaint in about my 2014 Cadillac Ats causing me to have a near fatal car accident. GM is claiming that the tires were worn and speed caused the accident, which is false. My car only had 7500 miles ( car was purchased with only 256 miles) and the tires were not worn! the car was just in for service for it?S premium care lease maintenance, the service advisor would have mentioned that at time! the speed was caused from the accident. My daughters abdomen was injured from the seat belt too! between GM and Michelin tires I am getting no where, they are pointing the finger to each other when I voted for you I thought you would fight for michiganders! how would you feel if I were your family member. I have been four surgeries and at least two more, please rethink your decision please help me. Updated 10/9/15 MA 10/29/2015
- Southfield, MI, USA
3 rims/wheels bent under normal driving conditions under 11,000 miles from new, due to poor quality and improper design, causing a vibration in the vehicle.
- Cuyahoga Falls, OH, USA
I have 2014 Ats Cadillac 4.0 T ( with run flat tires)..when it rains while I'm driving at speed over 35 mph or higher my vehicle will hydroplane but will jump right back because of the stabilitrak stability control system. This was the most terrifying thing to experience. I had to pull over and get myself together. I called my husband to inform him of the issue, which he later experienced the same freighting ordeal. No matter what driving mode the car performs worse in the rain. I like in Michigan and if my car acts like in the rain I'm terrified and will not drive my car in the snow too. I refuse to drive in the rain....I am truly scared for my life.
- Southfield, MI, USA
- Tumwater, WA, USA