10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
At speeds between 25 and 35 mph the transmission shudders to such an extent that the entire car is vibrating. Engine RPM is between 1000 and 1500. Response is unpredictable. The car may speed up or attempt to stall. Very dangerous entering high speed traffic situations or accelerating in local traffic.
- Richmond, VA, USA
The contact owns a 2016 Cadillac Ats. While the contact was pulling into a driveway, the vehicle accelerated and crashed into a garage. There was no warning indicator illuminated. The air bags did not deploy. The contact sustained minor aches and pains that did not require medical attention. A police report was filed. The vehicle was towed to the contact's residence. The contact stated that the vehicle was taken to Cadillac of Santa Fe (505-240-6622, located at 4450 cerrillos rd, Santa Fe, nm 87507) the previous day for an oil change and the technician was informed that the vehicle hesitated before it started. The technician performed a diagnostic test, but could not find a failure. The contact went to the same dealer after the crash and was informed that there was an unknown feature in the vehicle that failed to turn the vehicle off prior to the crash. The manufacturer was made aware of the failure and the senior adviser stated that the product division would be notified. The contact was not called back. The vehicle was not repaired. The failure mileage was approximately 21,000. Consumer traded in the vehicle.
- Santa Fe, NM, USA
Taken multiple times to dealer for transmission issues. GM has replaced it at 17475 miles. More trips for issues with new transmission. Improper shifting, hard down shifting, holding RPM gear longer than normal.
- Hesperia, CA, USA
Vehicle tends to do a hard down shift when it's around 10-15 mph and it will feel like someone hit your car from behind. When accelerating from a complete stop 10-15 mph vehicle will stall sometimes.
- Salem, OR, USA
- Homeland, CA, USA