4.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29,403 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We bought a used 2016 Ats with 14,000 miles. Within 2 years, we have had 4 cracked Cadillac wheels. We also have run flat tires, factory installed. Driving under normal conditions, pot holes and seams in asphalt seem to be what caused of cracked rims. I suspected a defective issue after 2nd cracked wheel. I asked at local dealership about a recall and they said they didn't see one. I see a number of complaints online and finally found a complaint through carcomplaints.com that was noted on NHTSA. This is a known issue, factory defect at cannon Cadillac in lakeland, fl. If driven on run flats approx 15 miles to repair facility, tires can also be damaged and have to be replaced which was my situation. My last wheel purchased lasted me 1 yr, 3 weeks and cracked because of seam in asphalt on the freeway. This needs to be a recall. I now have 35K miles and I'm looking at the expense of replacing all 4 wheels due to Cadillac standing behind this defective wheel
- La Selva Beach, CA, USA
All 4 rims are cracking and causing air to leak from the tires. Cannon Cadillac in lakeland fl., has stated these rims are a factory defect, but have denied the claim to replace all the rims with an active 2 year warranty still in effect. I only noticed this problem once I had just purchased a new tire and seen that the air pressure was low on the tire. Once I took my car to the tire shop, the tire techs informed me the rims where defective, at that moment I made a appointment at cannon Cadillac. The problem is still not resolved
- Winter Haven, FL, USA
- Norfolk, VA, USA