6.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,000 miles

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problem #2

Jun 242024

ATS

  • miles
The car was parked outside at around 85 degrees. After entering the vehicle and driving with the AC on for a few minutes the CUE screen started to crack on the inside like a spider web. This has already been reported in 11576315 and 11325962. But I can't find any manufacturer communication on these. On the Internet I found that there is a class action lawsuit but only up to the year 2017 and it has already been settled privately. Since the vehicle is out of warranty there is no effort from GM to pay for the replacement. Since the CUE screen is essential for the vehicle operations, i.e. settings, navigation etc. it's a safety issue. On the Internet there are crowds of people complaining about the same issue. GM should react and offer replacement. Especially a replacement where the issue is fixed, otherwise the replacement will crack again after some years. Thanks and

- New York, NY, USA

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problem #1

May 182020

ATS

  • 18,000 miles
The screen is starting to spider crack underneath the glass. Vehicle was stationary in my driveway.

- Saginaw, TX, USA

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