10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 33,332 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2003 Cadillac Cts. On numerous occasions, the trunk would slam down on its own. The trunk slammed down on the contact's head and back on several occasions. She also stated that the trunk was difficult to lift. The dealer informed her that the failure was common among that year, make, and model vehicle. The dealer stated that they would replace the component, but the contact had to pay the labor fees. The purchase date was unknown. The current mileage was 41,990 and failure mileage was 38,000. Updated 3/4/08 the consumer was told the lift supports were defective. Updated
- Sarasota, FL, USA
The contact owns a 2003 Cadillac Cts. The contact was struck in the head in both July and October of 2007 by the trunk lid coming down. She was struck on the head and back and was sore, but did not need to see a doctor. She scheduled an appointment for the vehicle to be inspected. The current mileage was 7,000 and failure mileage was 6,000. Updated 12/12/2007 updated 12/12/07
- Palm Beach Gardens, FL, USA
Trunk lid is extremely heavy. My wife has trouble just opening it.
- Portland, OR, USA
: the contact stated while opening the trunk lid, the hinges that hold the trunk lid open failed. As a result, the trunk lid would not stay open. The dealership was contacted and new hinges were ordered.
- Rancho Mirage, CA, USA
- Catonsville, MD, USA