10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
53,047 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Apr 092011

CTS 6-cyl

  • 68,000 miles
2006 Cadillac Cts airbag defective. Received recall notice last week. Took car in for repair, and it was rescheduled due to needing more parts. Next day, car was totaled in a front end collision. Airbags did not deploy, and daughter's head slammed into steering wheel causing concussion, facial contusions, including four broken teeth (major dental repair will be required), as well as a leg contusion. Recall notice states that there are no injuries associated with the recall. Where do I report?

- Blair, OK, USA

problem #10

Dec 102010

CTS 6-cyl

  • 69,500 miles
A week after I purchased a 2006 Cadillac Cts in November, 2010, the service passenger airbag light came on. I took the vehicle back to the dealer (because I had purchased an extended warranty through them). They told me they ordered the part necessary and that it would be very expensive to fix it. I did some research and found out about a GM recall. Time has gone by and the problem still exists. I called the number given for the Cadillac division included in the article about the recall. The gentleman told me my vehicle (based upon my VIN number was not included in the recall. I told the gentleman that someone was to take care of the problem because if I had an accident and the bad did not deploy causing injury or death to my passenger, I would sue GM. I guess that got his attention because arrangements were made and my car is in the shop now being repaired. That gentleman issued a service request #71-926652841 and has called me back a couple of times. He keeps wanting me to say I am now satisfied. I will not be satisfied until the safety issue has been solved. Also, that gentleman has told me several times to not believe the things I find on the internet unless they are actually on the GM site. I got my information about the recall from the NHTSA site. And, in my opinion, that is an official site.

- Amarillo, TX, USA

problem #9

Dec 052010

CTS 6-cyl

  • 120,000 miles
I have a 2206 Cadillac Cts, my airbag lights on the passenger side. Went on line see they have recall on them. Called the company. They said my VIN no is not listed. It just came on a month ago. Have had nothing but problems with the car from day one.

- Egg Harbor Township, NJ, USA

problem #8

Jan 062011

CTS 6-cyl

  • miles
I have a 2006 Cadillac Cts, while on vacation I noticed my car needed to be inspected so I decided to get it inspected when I get to my destination on my way in my (passenger side air bag light ) comes on when I take it to get inspected it failed so I took it to the nearest Cadillac dealer to have it checked out they wanted to charge me a 100 dollars to diagnose the problem I told them I would be back. I went online to see about resetting the light and a lot of recalls for this problem showed up I then called the Cadillac assistance 800 # talked to a few people they were aware of the recall but told me I have to wait and see if my car falls under the recall so I tried to get the number to the Corp and they wouldn't give it to me and told me they couldn't do anything for me now I have a rejected inspection on my car and can not go to work you would think that if they are having so many complaints that they would do something about it. It appears to me that Cadillac doesn't care about the safety of the public and Cadillac owners what are they going to do about this problem.

- Staunton, VA, USA

problem #7

Dec 252010

CTS

  • 41,000 miles
The contact owns a 2006 Cadillac Cts. The contact stated that the air bag light illuminated while he was driving 55 mph. The dealer stated that the module in the passenger seat needed to be replaced. The vehicle had not been repaired the failure mileage was approximately 41,000.

- Clinton, MS, USA

problem #6

Nov 252010

CTS 6-cyl

  • 42,000 miles
Airbag light illuminates due to defective module beneath passenger seat. Car has not been involved in an accident and only has 42,000 miles. GM has already issued a recall on select model years for the same issue. Unfortunately the 2006 model is not yet included in the recall. It should be.

- Ashland, OH, USA

problem #5

Mar 092010

CTS 6-cyl

  • 32,620 miles
The accident occurred as a result of evasive action to avoid striking an animal (believed to be a large coyote) that suddenly appeared from the left of us97N North of klamath falls, Oregon, a two lane roadway. This action caused the right front wheel to travel to the road shoulder. The shoulder was covered with an accumulation of cinder material used by the state to provide traction on ice and snow. It was built up due to the action of snowplows. (the road was clean and dry at the time of the accident). The wheel sank into the accumulated cinders causing the vehicle to enter a spin and subsequently to roll down an embankment. None of the front or side air bags deployed. GM's Cadillac division was made aware of this fact and conducting an investigation of their own. They since advised that they were unable to determine a cause for the failure. Air bag deployment would not have prevented the incident but may have lessened the extent of the injuries suffered by the driver and front seat passenger. Post accident photographs, rescue Agency reports, police reports and a readout of the vehicle's "black box" computer equipment are available on request. Interestingly enough, an E-mail diagnostics report from the vehicle's on-star system dated June 22, 2010 was received almost four months after the accident stating "no issues found" with the air bag system but that the on-star system, which also failed to function at the time of the accident, required action.

- Walnut, CA, USA

problem #4

Mar 312010

CTS

  • 43,000 miles
Defective airbag sensor on a 2006 Cadillac Cts with only 43000 miles

- Austin, TX, USA

problem #3

Aug 012009

CTS

  • 28,000 miles
On my 2006 Cadillac Cts, I experienced a defect in the passenger frontal airbag. This occurred in August, 2009. I took the vehicle to the local Cadillac dealer and the problem was supposedly corrected. Now seven months later, the same defect light is coming on indicating the problem is occurring again. This is definitely a safety problem because the airbag may not deploy in an accident or may deploy while driving. The vehicle was under warranty when the first incident occurred but is now out of warranty. We are senior citizens with very limited income and are now told we must pay for the correction of this problem. I am concerned about driving the vehicle with my spouse as a passenger until we can get the vehicle repaired. Please let me know if I have any options under the safety defect act.

- Nederland, TX, USA

problem #2

Dec 202009

CTS

  • 68,400 miles
2006 Cadillac Cts passenger side air bag sensor. Original problem was the service air bag light came on the dash approximate mileage 68700. Took the car in for service and came back as passenger side module had failed. ( safety warning air bag would not deploy for any reason.) had senor module replaced at cost of $ $596.18 in reviewing the log this model year has had a number of this type of occurrence. What is needed to have a recall for this problem" how many air bags are disconnected due to cost of repair " if a 3 year old car has a major safety component (air bag ) not working. What can be deemed when the majority of the cars reach 5 years? seat belts and air bags are for the passengers safety. This is a family car.

- Houston, TX, USA

problem #1

May 232006

CTS

  • 71,000 miles
I owned a 2006 Cadillac Cts and while driving down the highway a couple deer jump in front of me I tried to swerve but my tire hit a soft spot in the dirt a jacknifed and flipped three time and none of the 8 airbags went off.

- St Paul, MN, USA