10.0
really awful- Crashes / Fires:
- 5 / 2
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 60,693 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When driving my car will shut off by its self and it has done this the whole time I have had the car... When it shuts off the car gets reads stuck in park because the key gets stuck in ignition... When nights are on and I turn right my height lights come on... And my passenger air bag light came on and won't go off
- Middletown, OH, USA
The seller lied about everything! the first question I asked was if the car was in an accident. He bragged about being a mechanic, and doing all the work on the car, so everything in the car is in, "tip top shape." He replied, "no, never!" he did not allow us to ride the car on the interstate before the purchase, claiming it was illegal. 10 mins after leaving the car lot, the car cuts off and is unable to crank back up. The seller meets us and claims it the battery. A "new" battery was placed in the vehicle, but the problem persists. My fianc, who is not a mechanic, told him more than once, that the problem was not the battery, but the alternator. He got the car to crank. As we are riding down the interstate, the car cuts off, and we are left aimlessly rolling and are unable to control the wheel. Plus, the electricity in the car is off so we can't even turn on our hazard lights to caution the other cars on the road. After speaking to the seller, once again, he tells us there is nothing he can do about it and will not cancel the deal. We've only had the car for 4-5 hours. After speaking to several mechanics, they quickly confirm that the alternator is the problem and anybody that claims to be a mechanic can see the problem immediately. They also inform us the car has been wrecked and should have not been resold for safety measures. Driving this vehicle almost cost us our lives.
- St Petersburg, FL, USA
Vehicle was stationary in our home garage. It would not start, it would start when jumped but died shortly after. We had the battery tested, it was bad, we replaced w a new battery. Car started right up, but would not cut power once the key was removed from the ignition. Car dings and dash and radio are on as if keys are still in the ignition.
- Broken Arrow, OK, USA
Mine is the timing chain slips caused from wrong valve cover gasket and the life on the oil
- St .Joesph, MO, USA
While turning left at low speed the brakes failed so I centered the steering wheel and the car stopped.
- Tulsa, OK, USA
The contact owns a 2007 Cadillac Cts. The contact stated that the fuel and temperature gauges malfunctioned and the key was stuck in the ignition. The vehicle was taken to crestmont Cadillac (26000 chagrin blvd, beachwood, oh 44122, (216) 831-5300) where it was diagnosed that the computer system for the vehicle was faulty and needed to be replaced. The dealer also stated that an unknown recall repair needed to be performed for the ignition and key failure. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 95,223.
- Garfield Heights, OH, USA
The contact owns a 2007 Cadillac Cts. While the vehicle was parked and the key was inserted in the ignition, the vehicle failed to start. As a result, the key was unable to be removed from the ignition and the anti-theft warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V394000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
- Houston, TX, USA
While driving car on city street about 2 miles from home, noticed smell coming out of vents. Pulled over to check for problem and found that the engine compartment was on fire. Called fire dept who came and put out the fire but the front of car was completely destroyed. Called GM customer service to report and they basically told me they were not going to get involved. No investigation or help what so ever. It appears to have been caused by some kind of electrical short, not fuel related. Fire appeared to have started on passenger side of engine near the battery.the car continued to run normally while on fire.
- Winter Springs, FL, USA
While vehicle is running the radio turns off and on intermittently stationary or moving. The vehicles while driving shut down while driving. The car sometimes won't start when turning on the ignition switch. Airbag lights is on and check voltage light are registering while stationary or driving. The plugs, alternator and core pack was replaced hoping to resolve the issue. Took vehicle to the Cadillac dealership but they denied me any service under the recall problems I was experiencing. There position is the recall is VIN. Specific.
- Winston Salem, NC, USA
The contact owned a 2007 Cadillac Cts. While driving approximately 15 mph, the vehicle independently surged at a high rate of speed while making a left turn to go into the oppposite direction. The contact applied extreme force to the brake pedal, but the vehicle continued at a high rate of speed and crashed into a tree. The front driver and passenger side air bags deployed. The driver sustained head and neck injuries as well as pains to the right hand and arm. The crash caused an elevation in blood pressure that required medical treatment. A police report was filed. The vehicle was destroyed, towed, and inspected by the insurance company's repair shop and the manufacturer who stated that there was no failure. The contact was unable to determine what caused the vehicle to surge at a high rate of speed. The brakes did not prevent the crash. The VIN was not included in NHTSA campaign numbers: 14V394000 (electrical system) and 10V105000 (service brakes, hydraulic). The VIN was not available. The approximate failure mileage was 80,000.
- Houston, TX, USA
The contact owns a 2007 Cadillac Cts. While driving at 60 mph, the key came out the ignition. The dealer performed a repair, but it did not resolve the issue with the ignition and the air bag warning light began illuminating since the repair. The engine warning light illuminated. The vehicle was diagnosed by an independent mechanic who stated that the timing chain needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 99,000.
- Middletown, PA, USA
The contact owns a 2007 Cadillac Cts. The contact received notification of NHTSA campaign number: 14V394000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Washington, DC, USA
The contact owns a 2007 Cadillac Cts. While driving at 55 mph, the vehicle stalled and the service theft system warning light illuminated. The vehicle restarted. The vehicle was taken to a dealer where it was diagnosed that the engine control module needed to be replaced. The module was replaced but the failure recurred. The vehicle was taken back to the dealer and it was determined that the ignition failed. The contact was informed by the dealer that their vehicle was not included in NHTSA campaign number: 14V394000 (electrical system). The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
- Inez, KY, USA
The contact owns a 2007 Cadillac Cts. The contact stated that the vehicle was serviced under NHTSA campaign number: 14V394000 (electrical system); however, on the way home, the instrument panel momentarily flickered. The contact drove over a bump on the road and the vehicle stalled. The key would get stuck inside the ignition intermittently. The vehicle was taken back to the dealer. The technician replaced an unknown component on the ignition switch at the owner's expense. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 83,000.
- Trenton, NJ, USA
The contact owns a 2007 Cadillac Cts. While driving approximately 40 mph, the vehicle stalled without warning. The vehicle resumed normal operation after restarting. The failure recurred on a separate occasion and was towed to the dealer for diagnosis. The contact was uncertain of the repair that was performed on the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
- Trenton, NJ, USA
I was driving down a major highway with my 2 small children with the ac on when all of a sudden all the gauges in the car dropped to zero and the car inside became very hot and the steering wheel tightened up. I immediately gripped the wheel as tight as I could and moved to the side of the highway. I thought we were going to crash. I had no control over the vehicle, it was shutting itself down while I was driving. When I pulled over I had to force it into park. This is an extreme safety issue, we could have been hit and killed by another car. It happened so fast. Another incident that occurred today was that I parked in my driveway and tried to turn my car off and the key would not move or come out of the ignition switch. The car ran for a while and than shut off, but the headlights lights were blinking very fast and did that until the battery died and the key is still stuck in the ignition and will not come out. This is not the first time this has happened. Usually the key will come out after multiple attempts, but I have had to replace 4 batteries from the time I purchased this vehicle in March of last year until now. I will never buy a Cadillac vehicle again.
- Tulia, TX, USA
2007 Cadillac dts. Consumer wrote in on behalf of her mother. Complains about the ignition switch and the recall the consumer stated the ignition switch was not replaced. Only a modification to the key and ring was done.
- Paramus, NJ, USA
The contact owns a 2007 Cadillac Cts. The contact received a notification for recall NHTSA campaign id number: 14V355000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The VIN was unavailable. The contact had not experienced a failure.
- Port Tobacco, MD, USA
The contact owns a 2007 Cadillac Cts. The contact received a notification for NHTSA campaign id number: 14V355000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Port Tobacco, MD, USA
- Glendale,, CA, USA