10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 1
- Average Mileage:
- 2,992 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We were leaving a diner parking lot in the afternoon, when I had to stop for a delivery truck blocking our exit. When the truck pulled forward I lightly pressed the accelerator and the car began to surge forward and to our left(my wife was in the car with me). I pressed down on the brakes and the car continued forward and began to turn to the right and I tried to steer the car to the left but the steering did not respond resulting in my hitting two parked cars. I had the car towed to the Cadillac dealer. The dealer indicated that there was nothing wrong with the car and suggested that the surge was caused my a secondary car mat but could not explain the steering problem. This same situation occurred during our severe snow storm last winter. At the time I assumed it was due to icing conditions on the road and my dealer indicated that they had reset the car codes to correct any errors(stability control light stayed on)
- East Brunswick, NJ, USA
2009 Cadillac Cts. Consumer states problem with screeching brakes when the vehicle is in reverse after sitting overnight. The consumers vehicle wa affected by the recall, regarding the ignition switch. When the consumer called GM, she was informed a letter would be sent to her. Updated 08/27/14 updated 09/11/14
- Richmond, VA, USA
With about 5,000 miles of 09 Cadillac Cts brakes began to squeal. At 8,381 miles dealer replaced rear brake pads and completed service bulletin to rotors. While on vacation, at 10,000 miles brakes went all the way to the floor to stop vehicle. Took to dealer who could not locate problem. Problem continued. While taking car to locate dealer, problem just went away. Dealer keep car for 3 days but could not locate the problem. 2 weeks have past and 1000 miles and all is normal.
- Clemmons, NC, USA
The contact owns a 2009 Cadillac Cts. The contact heard a squeaking noise in the rear brakes immediately after the vehicle was purchased. The contact was driving approximately 25 mph. He took the vehicle to the dealer who resurfaced the rotors. Within two days, the squealing noise recurred. He took the vehicle back to the dealer and new rotors were installed in the rear. After a week, both the front and rear brakes began making a squealing noise. He called the dealer and was told that they could not repair it again because it had not been authorized by the manufacturer. He had not spoken with the manufacturer to-date. The vehicle had not been repaired at the time of the complaint. The current mileage was approximately 6,200. The failure mileage was 2.
- Sewell, NJ, USA
Ever since I took delivery of my 2009 Cts the brakes have squealed. Cadillac dealer replaced brake pads but said Cadillac is aware of problem but has no remedy as yet. This is occurring on a daily basis with no remedy or contact from the dealer or Cadillac when to expect a fix.
- Plano, TX, USA
- Waxhaw, NC, USA