10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,192 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2009 Cadillac Cts. While making a left turn, the contact noticed that the driver's side turn signal failed to function. There were no warning indicators illuminated. The vehicle was taken to cma's colonial auto center (located at 100 myers dr, charlottesville, va 22901, (434) 951-1000), but was not diagnosed. The vehicle was taken to an independent mechanic who stated that the computer chip needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.
- Nellysford, VA, USA
Car shuts off while driving at any speed or just when key is on.what exactly happens first car shuts off just like if someone turned key off.2nd stabitrac light comes on for a few seconds 3rd shuts off cruise and will not let you use it for about 10 minutes 4th lockes doors....if you are stopped and this happens you have to start it manually....if you are driving it will shut off and start up by its self.
- Clymer, NY, USA
Service airbag light on in vehicle, diagnosis says it is the passenger presence module. Through research, many others are having the same exact issue. The module needs to be fixed, not just replaced with another faulty module.
- Clermont, FL, USA
The contact owned a 2009 Cadillac Cts. The contact stated that the vehicle unexpectedly rolled backwards out of the driveway and crashed into a fire hydrant and a tree. Both the driver and passenger doors were bent. There were no injuries. Auto star (4395 buford hwy, peachtree corners, ga 30071, (770) 446-8772) towed the vehicle away and declared it destroyed. A police report was not filed. The contact stated that the vehicle was included in NHTSA campaign number: 14V394000 (electrical system). The dealer was suing the contact for the remaining balance owed for the vehicle. The insurance company was not paying the claim because they stated there was a manufacturer defect that caused the failure. The failure mileage was unknown.
- Snellville, GA, USA
The rear doors will not lock or unlock either with the switch or fob. One must crawl from front seat to rear to unlock the doors manually. Passengers cannot enter rear without doing so. Also doors will not lock automatically, nor with switch, leaving children at risk of opening door from inside. The front driver and passenger doors work but both rear door locks have failed.
- Summersville, WV, USA
Leaking when it rain(not sun roof) dashboard light turning off while car in motion.
- North Charleston, SC, USA
The contact owns a 2009 Cadillac Cts. While in park, the contact attempted to turn the vehicle off. The key failed to shift and remained in the on position. As a result, the contact was unable to turn the vehicle off. The vehicle was towed to a dealer who diagnosed that the ignition lock assembly and two keys needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 14V394000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 68,300.
- Imperial Beach, CA, USA
The contact owns a 2009 Cadillac Cts. While the vehicle was parked, all the doors failed to open automatically. The contact had to manually open the driver side door with the key in order to enter the vehicle. The vehicle was taken to a dealer, who diagnosed that the door mechanism needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 119,000.
- Joliet , IL, USA
While driving on the interstate, during a violent rain storm, my cars check engine light went on and the dic message "reduced engine power message came on" which immediately limited the to approx. 2500 RPM. This action created a totally unsafe driving situation. The reduced power slowed the car immediately, in heavy traffic, in a heavy rain storm, with low visibility. Lucky for myself and my wife, I was able to avoid creating a series of collisions and traversed across three lanes of traffic to the side of the road. By immediately reducing the engine power created a very dangerous scenario that should never, under any circumstance be created.
- Dunnellon, FL, USA
2009 Cadillac Cts. Consumer writes in regards to recall #14172. The dealer informed the consumer, he would be put on a waiting, because the part was not available.
- Wanaque, NJ, USA
The contact owns a 2009 Cadillac Cts. The contact received a recall notification for NHTSA campaign number: 14V394000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
- Franklin, PA, USA
The contact owns a 2009 Cadillac Cts. The contact received a notification for recall NHTSA campaign number: 14V394000 (electrical system). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Jupiter, FL, USA
The contact owns a 2009 Cadillac Cts. The contact received a recall notification for NHTSA campaign number: 14V394000 (electrical system, air bags). The part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
- Cleveland, TX, USA
This car now has a reported second failure of an electrical part that controls the correct operation of this vehicle and it's engine. The failure rate on this item now exceeds 33%, which is not an acceptable rate for a critical engine electrical item! the failure noted here is very dangerous for the live of the people in this vehicle, as it may create an inoperable vehicle in a critical situation. At my age, I do require a safe and operable vehicle!!
- Dunnellon, FL, USA
Key would not turn in ignition, could not shut vehicle off. This occurred after 9pm in the evening and there was no assistance available through the dealership or onstar to turn the vehicle off. Had to leave vehicle unattended and running in the driveway overnight risking an engine fire and could not shut off fuel supply or risking the vehicle popping into gear (or moving into gear by a child) and moving unattended.
- Palm Harbor, FL, USA
The contact owns a 2009 Cadillac Cts. The contact stated while driving 70 mph, he accidentally bumped into the ignition and the vehicle stalled without any warning. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 13,888 and the current mileage was 16,500. Updated 07/28/14 MA updated 07/29/14
- Sun City Center, FL, USA
2009 Cadillac Cts. Consumer writes in regards to vehicle vibration/unexpected loss of power and transmission shifting and acceleration problems. The consumer stated the vehicle began shifting gears erratically, vibrating and lacked power. The condition appeared irregular and for some time, no trouble light appeared. Once a light finally appeared, the vehicle was taken to a Cadillac dealer who determined that all the ignition coils on one side of the engine were defective. The service representative explained that when one or more ignition coils fail, the engine would have a greater vibration and lack of power. In addition, the coil failure would cause the transmission to unexpectedly downshift to compensate for the loss of power and with multiple coil failures it may shift multiple times each time more power was needed to maintain the throttle speed. In July 2013, the consumer began experiencing the same performance issues. Again, no trouble light appeared. A trip to the dealer resulted in nothing being found, despite the service history of the vehicle. The condition continued and in August 2013. The trouble light appeared. The dealer found an ignition coil on the other side of the engine was defective.
- Middleburg, FL, USA
Very sporadically the passenger door either refuses to close from the outside (door bounces back) or you are trapped in the car, when the passenger door refuses to open from the inside. This is a very scary and dangerous situation.
- Beverly, MA, USA
2009 Cadillac Cts. Consumer writes in regards to notice of recall for removal of heated washer fluid system the consumer does not want to have the recall performed on her vehicle, because it is not needed.
- Detroit, MI, USA
- Elkton, MD, USA