5.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,750 miles

About These NHTSA Complaints:

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problem #4

Jan 282024

CTS

  • miles
I took my car 1200 Moss St., bingo alignment, and two weeks after my alignment my steering wheel shipped and I bought it over to the shop and told them that they did not talk to the school down on my control arms and the lady told me to get off of her premises and get out and I think that-??s not right she did not on her warranty and I called the police to get an incident report and she just was belligerent and pull guns on me and do all kind of crazy stuff. I would like to have someone investigate her please

- Lafayette, LA, USA

problem #3

Mar 302023

CTS

  • miles
A black bolt in my steering column fell out onto my floormat and a second bolt was very loose, getting ready to fall out. The steering column just needs to be adjusted - recalibrated. No parts needed, very little time. Foundation Cadillac, Denver Colorado is charging me for diagnostics for bolts. Having my steering column fall would have been a huge safety issue. I need some help getting Foundation to adjust the steering column at no cost to me. My Cadillac is Out of Warranty.

- Lakewood, CO, USA

problem #2

May 192014

CTS

  • 30,000 miles
The contact owns a 2010 Cadillac Cts. The contact stated that while driving at approximately 15 mph, the vehicle suddenly accelerated without the accelerator pedal being depressed. In addition, when turning the steering wheel to the left there was an abnormal noise. The contact mentioned that the failure recurred twice. The vehicle was taken to a dealer where the failure was unable to be duplicated. The vehicle was repaired but the failure recurred.. the manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

- Alpharetta, GA, USA

problem #1

Jun 032013

CTS 6-cyl

  • 45,000 miles
On 6 June, 2013 while driving on M59 in Michigan and applying the brakes, my knee made contact with the remote fob, causing the ignition key to move from the "on" position to "accessory" mode. The engine stopped running and I had to steer and brake the vehicle without power assist to the shoulder of the road. I put the vehicle in park and restarted without incident. The same situation occurred in January 2014 while driving on I-75 to Florida. In both cases I informed my dealer (lafontaine Cadillac in highland, Michigan). The response was that they had not received any similar complaints and they could do nothing about it. I informed GM of the issue and they arranged to have the vehicle examined today, 1 April, 2014. I just received a call from the dealership informing me that the ignition switch met specifications. Whether or not it did (and to which specification) is academic. This is a safety issue! while I was able to manhandle the steering and braking, I doubt that my wife would be able to.

- Bloomfield Hills, MI, USA