10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 31,755 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Cadillac CTS. The contact stated that upon taking the vehicle to the dealer for servicing, he was informed that the front passenger's side air bag had failed. The air bag warning light was illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,273.
- Pflugerville, TX, USA
Recaro seat sensor failure, causing passenger air bag system inoperable for the passenger side, it appears this a very common problem, the dealer states that they have replaced a lot of these in the past, but GM no longer has any available, cannot find one anywhere in the country (USA), the safety concern is if involved in an accident the passenger is not protected, the dealer has confirmed this is the problem thru diagnostics, have contacted manufacture and they have confirmed no parts available for a repair, service air bag system message and air bag light on intermittently numerous time while driving, first appeared within approx. 2 days after purchased used on 03-17-2022
- Galesburg, MI, USA
The contact owns a 2012 Cadillac Cts. The contact stated that while driving approximately 25 mph, the brake pedal was depressed and failed to respond. As a result, the contact crashed into another vehicle and the air bags failed to deploy. The contact sustained a head, chest and foot injury that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 20,000.
- Hilliard, OH, USA
Vehicle was at complete stop in congested traffic. Driver had transmission in drive and foot on brake. Vehicle was approximately 5 feet from vehicle directly ahead. Vehicle was struck from behind by a large SUV causing vehicle to collide with vehicle directly ahead. Vehicle was declared a total loss. Vehicle rear rails were deformed by force of impact. Driver of vehicle was thrown forward, and then backward, with sufficient force to experience injury to neck and shoulders. Driver seat belt locked to reduce body movement resulting in bruises to left arm and chest. Air bags did not deploy. Extensive damage to front of vehicle colliding with vehicle ahead. Driver was transported to hospital. Injury consisted of soft tissue damage and trauma to neck.
- Orlando, FL, USA
- Milton, DE, USA