10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
25,833 miles

About These NHTSA Complaints:

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problem #6

Jan 012018

CTS

  • 32,000 miles
Car has no breaks when first started it takes about 30 seconds after start for breaks to work this happens after car is parked overnight all the time

- Ontario, NY, USA

problem #5

Mar 292017

CTS

  • 20,000 miles
Brakes on my Cts 2013 Cadillac, on March 29, I made a turn to park my car from the right side of the street mamaroneck avenue in white plains to the left there were no parking spaces on the right. As I turn the steering wheel the car went out of control the car speed up and hit the curb, knocking over two parking meters and hurting my finger on my right hand and later my left leg. I had just taken my car to pepe Cadillac in white plains, N. Y. to get my brakes repaired. My car was towed to brennenan towing service in elmsford. They claim it was repaired!!!!since then which was last summer my car has been in and out of the repair shop as many as 9 or 10 times with the brake light coming on and other light such as the traction, the ABS, the lock on passenger did not work until I ask them to repair it! I am afraid to drive my car. When I take it to mt. Kisco Cadillac they fix a different thing, but another situation occurs. I am so upset and sad about this situation N, because I am a retired counselor on a fixed income and I paid for my car in full and I have not been able to use it... please help me or let me know what I can do about this situation.

- Briarcliff Manor, NY, USA

problem #4

Aug 042017

CTS

  • 95,000 miles
I have attached a pdf or my experience and safety issues with 2013 Cadillac Cts AWD. 1900 characters wasn't enough to explain the issue

- Dillsburg, PA, USA

problem #3

Jul 092014

CTS

  • 5,000 miles
The contact owns a 2013 Cadillac Cts. The contact stated that while traveling 45 mph, he became involved in a multi-vehicle crash. The contact abruptly applied the brakes however, the vehicle did not respond and the air bag exploded. There was an unknown gray substance that was emitted from the air bag upon deployment, which affected the contact's vision and breathing abilities. Additionally, the contact sustained three fractured ribs and injuries to the neck, knee, ankle and head which required medical attention. A police report was filed of the incident. The vehicle was later towed to an authorized dealer but was not diagnosed to determine the cause of the brake failure. The contact had also received notification of NHTSA campaign id number: 14V394000 (electrical) however, the parts needed to repair the vehicle were not available. Neither the dealer nor the manufacturer was able to indicate when the parts would become available. The vehicle was not repaired. The approximate failure mileage was 5,000.

- West Bloomfield, MI, USA

problem #2

Aug 092013

CTS 6-cyl

  • miles
On 8/9/13 during a lane change on the highway under acceleration the car downshifted and the RPM went high and the car had no power and seemed to just coast. I let off the gas to let the engine rpms come back down and I checked the automatic shifter to make sure it was still in drive (and it was). When the engine rpms came down the power also came back to the wheels. I have experienced a random shudder in the car under light throttle when the automatic transmission is shifting (such as in traffic) both prior to and after this event. The dealer could not duplicate the problem during a test drive. On 5/3/14 I was backing up in a driveway upon starting the car and there were no power brakes. I pressed the brake pedal to the floor and did manage to stop the car. Once I lifted off of the brake pedal the power brakes seemed to work. This is another randomly occurring problem with this car. Upon driving the car immediately upon startup the power brakes do not seem to work for 30 seconds to a minute. I have had this problem randomly before this date (I noticed it before last winter) but it seems to be getting worse. Hopefully the dealer can duplicate this problem. On 5/6/14 I was driving on a side street and lost all engine power, power steering and power brakes. The dealer told me the engine seized up. The car had approx. 14,400 miles on it at the time of the 5/6/14 incident. The car is at the dealership now for repair. Updated 12/8/2014

- East Haven, CT, USA

problem #1

Jan 062014

CTS

  • 3,000 miles
The contact owns a 2013 Cadillac Cts. The contact was driving 15 mph when another vehicle crashed into her rear. The contact attempted to apply the brakes, but the vehicle did not respond. Additionally, the air bags failed to deploy. The contact also stated that she became pinned in the vehicle because the driver's seat collapsed, causing spinal injuries to the contact. The contact was not injured. A police report was not filed. The vehicle was destroyed. The manufacturer was contacted and stated that the vehicle was not included in any recalls. The failure mileage was 3,000.

- Denton, TX, USA