4.8
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,801 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I've noticed my vehicle always being out of balance, so naturally I first aligned and balanced the tires at a reputable shop. The first day it drove like a dream, but after that the vibration came back. Ever since then ive bought new tires, brakes, balanced the wheels 4 times within a year and once at the dealership(ed morse Cadillac sawgrass) which was a road force balance and noone seems to know the problem. My vehicle has 45K miles on it and the suspension including the rims are oem. Its frustrating to drive a vehicle that costs $75000 to drive horribly. This concerns me with the integrity of the vehicle. This poses a danger if its a problem that may escalate to something else that noone knows including the "great" mechanics at the dealership.
- Miramar, FL, USA
Two wheel bearings had to be replaced, one in Dec 2016 and the other in Feb 2017. Car has only 42,000 miles. Is there a service memo about this?
- Troy, MI, USA
At 27K miles our 2013 Cts premium model developed a unique natural characteristic, the front wheels bind when turning. This natural characteristic is labeled as (stick/ slip) when making a right hand turn out onto a busy road I was almost broadsided by an oncoming dump truck and car. I pulled out onto the road and the car began to (stick and slip) hindering its forward movement. Had the left lane not been open for the oncoming traffic to swerve around me, I probably would not be writing this. The certified service tech at the dealership said the front wheels were binding. GM engineers said, " it is the natural characteristics of the car. The car is performing to GM standards. I was handed a NHTSA id #10043010 bulletin which specifically stated which cars and what suspension and tires could experience this. It also states this stick and slip condition would be noticed when the car steering is at full lock. No one makes a turn onto a road at full lock. My suspension is a FE5 with Goodyear Eagle rs tires. This suspension and tire combo is not part of this bulletin. If this is the natural characteristics of the car then why did it appear around 27K?" I believe this condition is very dangerous in spite of what GM claims. We are afraid to drive the car but have no choice because we can't afford to take a loss and purchase another model.
- Woodstown, NJ, USA
The contact owns a 2013 Cadillac Cts. The contact was driving approximately 20 mph when the vehicle began to veer to the right independently. The vehicle was taken to an authorized dealer three times. A four wheel alignment was performed twice by the dealer. On a separate occasion, a third wheel alignment was performed by an independent mechanic and the failure continued to occur. The vehicle was not recently repaired. The manufacturer was notified of the defect. The approximate failure mileage was 5.
- Bronx, NY, USA
- Greensburg , PA, USA