I BOUGHT USED CADILLAC CTS IN JAN.2014. IMMEDIATELY MY WIFE NOTICED A BUMPING IN THE FRONT WHEELS WHEN MAKING A DEEP TURN WHICH LEADS TO SLOW ACCELERATION. WE TOOK THE CAR BACK TO THE DEALER. A MECHANIC DROVE THE CAR AND NOTICED THE SAME CONDITION, DID NOT KNOW HOW TO CORRECT THE PROBLEM.
TWO WEEKS LATER WE TOOK THE CAR BACK FOR THE SAME PROBLEM. THIS TIME THE DEALER SHOWED ME A NOTICE FROM GM DATED APR.3,2013 STATING THAT THIS IS A NORMAL CHARACTERISTIC OF THIS CAR. IF CADILLAC KNEW THIS PROBLEM EXISTED WHY DIDN'T THEY INFORM CONSUMERS SO WE DECIDE IF WE WANTED TO BUY A LOUD BUMPY TURNING CADILLAC. I BOUGHT A CADILLAC EXPECTING A QUIET SMOOTH RIDE. I CONSIDER THIS CONDITION POTENTIALLY DANGEROUS, I AM AFRAID WE ARE AN ACCIDENT WAITING TO HAPPEN.
I BOUGHT USED CADILLAC CTS IN JAN.2014. IMMEDIATELY MY WIFE NOTICED A BUMPING IN THE FRONT WHEELS WHEN MAKING A DEEP TURN WHICH LEADS TO SLOW ACCELERATION. WE TOOK THE CAR BACK TO THE DEALER. A MECHANIC DROVE THE CAR AND NOTICED THE SAME CONDITION, DID NOT KNOW HOW TO CORRECT THE PROBLEM.
TWO WEEKS LATER WE TOOK THE CAR BACK FOR THE SAME PROBLEM. THIS TIME THE DEALER SHOWED ME A NOTICE FROM GM DATED APR.3,2013 STATING THAT THIS IS A NORMAL CHARACTERISTIC OF THIS CAR. IF CADILLAC KNEW THIS PROBLEM EXISTED WHY DIDN'T THEY INFORM CONSUMERS SO WE DECIDE IF WE WANTED TO BUY A LOUD BUMPY TURNING CADILLAC. I BOUGHT A CADILLAC EXPECTING A QUIET SMOOTH RIDE. I CONSIDER THIS CONDITION POTENTIALLY DANGEROUS, I AM AFRAID WE ARE AN ACCIDENT WAITING TO HAPPEN.
- Henry L., Princeton, WV, US