10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 29,709 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Cadillac Cts. The contact stated that the air bag indicator remained illuminated at all times. The vehicle was taken to myrtle beach Chevrolet (843-407-0656, located at 1785 us-501, myrtle beach, SC 29577) where it was diagnosed that either the wiring harness to the air bag module under the front driver's seat or the air bag sensor module may need to be replaced. The manufacturer was made aware of the failure and promised to call the contact back. The contact was not called back. The vehicle was not repaired. The failure mileage was approximately 42,000.
- North Myrtle Beach, SC, USA
Driving at 10pm South on highway going 65mph on left shoulder 20min in and 10 min to get to my destination (home) on middlel lane N an 18 wheeler tried to merge to left (gusssing he did not see car) so to avoid being swiped by semi said ed steering will to left off to exit median close to cement baracade semi passed got back on road 5 minutes in side left & right also front and back air bags deployed lost control off vehicle and spinned out of freeway & steering wheel locked unable to start vehicle car facing South now and off highway realized the only thing hit was a front grill where Cadillac sign next to it grill was cracked couple of scuffs but no other body damages and front airbags dint deploy so questioning if possible undetected malfunctions progressive insurance agent lakiesha woodson no police report because I dint get hit or hit anything or anybody have a repair invoice - stating an 18K estimate & considered totaled due to airbags and tow service of $700 that neither delearship or insurance want to be responsible for delearship states that since insurance involved cannot have car towed to GM/Cadillac service center and insurance states I'm at fault because I'm the one that swerved from semi but have stated I avoided to be hit or pushed off road and it was way after that is when airbags just deployed for nothing or due to it being all electric is just too sensitive and late in reacting either way that's what caused me loosing control of vehicle was not expecting the deployment... had I otherwise hit or been hit I would asume the front airbags would have deployed as well and there would be more body damage other than just airbags and a fallen off front fender just feel like this should be investigated because even if it does not make sense it is what happened just no one wants to accept the responsibility deductible $500
- Lancaster, TX, USA
The contact owned a 2014 Cadillac Cts. While driving 21 mph over a bump in the road, the vehicle accelerated when the brake pedal was depressed. The vehicle came to a stop when it crashed into a tree. The front driver side air bag failed to deploy and the seat belt failed to restrain the contact, causing his head to make contact with the dashboard. After the crash, all the air bags deployed. A police report was filed. The contact suffered injuries to the head, neck, and knees, which required medical attention. The vehicle was destroyed. The VIN was unknown. The approximate failure mileage was 6,000.
- Glenview, IL, USA
- Richmond , TX, USA