8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
39,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace the screen at almost $2,000 (1 reports)
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problem #1

Oct 022023

CTS

  • Automatic transmission
  • 39,000 miles

My 2018 Cadillac cts 4 door sedan has only 39,000 miles garage kept well maintained and now the screen has a web like reflection in the corners of the screen they told me the cue system is going out and will be around $1,700 to replace so now my dash screen won’t respond to touch so I can’t turn on the air, the radio the heat, and now winter is here! I did hear there is a class action lawsuit they’re trying to get going but hard telling how long that will take maybe even years so I guess it looks like I’m stuck paying them $2000 to repair my screen on a car with only 39,000 miles . What a big disappointment I have for Cadillac and I’ve been getting Cadillacs since 2008 so I guess this is the last time I’ll ever spend my money there. I’ll go to a more reliable dealer and a different model.

- Robin M., Austin, US