3.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 45,377 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This car was taken to dealer on 2/8/04 for recall 2041, 1037. Two days after picking up the car, the low coolant light came on my way home from work. My husband checked the coolant reservoir and it was over one inch below full, he also checked the driveway for any antifreeze and checked where you put oil in the engine but could not find any signs of external leaks, but a white milky substance under the oil cap. The car has been sitting in my driveway since. I emailed GM about this. This was their response! we have contacted the service manager for dan hemm Cadillac, Mr. Charlie caroll. He is aware of your concerns with the coolant level for the 1997 Cadillac Catera. He is willing to make arrangements to have the vehicle towed in. Depending on the nature of the concern it may or may not be related to the recall 02041, and they will need to diagnose the vehicle to verify. He has also informed us that when the vehicle was in for the recall, they did replace parts as necessary. If you have additional questions, we recommend that you contact him. If you should need to contact us in the future, simply reply to this message or call our Cadillac customer assistance center at 1-800-458-8006. Customer relationship managers are available 24 hours a day, 7 days a week. Be sure to refer to your service request number 1-226247104 in all future communication. If I return this car, let the dealer tow it to service department. I will be told that the reason my car is not drivable is my fault, and will be handed a bill for towing and whatever other charges for them looking at it! I had the car back two days, a total of 374 miles. The car has 34867 miles; I have had a lot of other problems with the car, front end alignment, headlight aimers, brake light switch's, headlight switch, ignition coil pack, air bag system. Even with all of the other things that went wrong, I at least could drive it, until I returned it for a recall!
- Piqua, OH, USA
Consumer states air bag warning light illuminated. Vehicle checked by dealer who determined that the sensor module failed.. consumer has since traded the vehicle.
- Black Hawk, SD, USA
- Piqua, OH, USA