10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #9

Apr 152003

Catera

  • Automatic transmission
  • 0 miles
I brought this vehicle at enterprise used car sales on April 30,2002. I was guaranteed a bumber-to-bumber inspection of the car and was to be in operational condition. After I left the lot with the car; I could only go approximatly a 1/4 of mile before I needed to get gas in the car. That was the begining of the trouble. So far since April of this year I've had to replace all of the tires, brakes, and other repairs that thankfully was still under the warranty. The car had to be towed twice to the dealership. As we speak the car is being repaired again. The dealership had informed me that I have three holes in the car that has caused the car to overheat, plus other problems that they have found. When it rained the car leaked inside. At first I thought I may have forgoten to roll up a window. After the second time I knew better and took it into the dealership. I found it hard to believe that enterprise never had a problem with it when I experinced it a couple of times before I went to investgate. The reason that I'm contacting you is that after talking to a repersenative of enterprise, and informing him of the same information that I have just informed you of; I was treated as if I'm some kind of inept person who could not even understand the simplistic workings of a vehicle such as flat tires with metal threads showing through, or able to notice the brake light on the dash board or the sounds of metal rubbing on metal. I was asked repeatly if I knew for sure that the brakes were really needing to be replaced or if it was some type of scam that the dealership was trying to get extra money, or if I took the brakes home as evidence. I don't know of too many people who request their old brakes for some type of evidence. After about 10 minutes of this type of interogation I ended the conversation realizing that absolutely nothing was going to be done about the situation.

- Jacksonville, FL, USA

problem #8

Nov 012002

(reported on)

Catera

  • Automatic transmission
  • miles
Front tires are being replaced within 10,000 with steel belts showing once this mileage is reached. The owner is being told by the dealership "that it is her driving". the tires are rotated every 5,000 miles with alignment. The cause of the failure has not been determined by the dealership.

- Amelia Island, FL, USA

problem #7

Feb 022000

Catera

  • Automatic transmission
  • miles
Consumer states there is a howling sound and vehicle vibrates at any speed up to 70mph. At 12000 miles Goodyear original P225-55R16 tires had excessive wear and needed replacing. At 35000 miles all 4 tires needed replacing again. Consumer feels tires are defected and is requesting reimbursement.

- Lexington, OH, USA

problem #6

Aug 072001

Catera

  • Automatic transmission
  • miles
Tire tread separated. Consumer stated that on 8/7/01 the left rear tire had bubble in it at 30764 miles. On 1/16/02 the right front tire had bulge on it at 36267 miles. On 6/19/02 the left front tire had bulge in it at 45169 miles.

- Elfers, FL, USA

problem #5

Feb 022000

Catera

  • Automatic transmission
  • miles
I have reported the tire defect to your office in a letter dated April 8th, 2002 and have not heard from you. BBB auto line and Cadillac have been contacted and are working on a resolution. I have over 30 documented complaints on this vehicle. The vehicles transmission failed on 3/22/02 leaving my college daughter and myself stranded in Arkansas. I have not yet been reimbursed for trip interruption expenses. My first transmission complaint was at 7140 miles, 02/02/00. The problems with this vehicle have been on-going and dangerous at times. Can you help" I already mailed your office a detailed package. Will you help"

- Lexington, OH, USA

problem #4

Mar 012001

Catera

  • miles
Original tires, rs-AP225/55R16 94 H; consumer did not know dot code or name of tire. Original tires changed at 12000 and again at 35000. Dealer stated that tires were excessively worn out.

- Lexington, OH, USA

problem #3

Mar 012001

Catera

  • Automatic transmission
  • miles
Original tires on a Cadillac Catera 1999. Rs-a P225-/55R16 94 H. consumer states at 12000 miles tires had excessive wear and needed replacing. Consumer states at 35000 all 4 tires needed replacing again. Consumer feels tires are defective.

- Lexington, OH, USA

problem #2

Sep 211999

Catera

  • miles
Vehicle wandered, 3 alignments were done and then the dealer stated that the tires needed to be replaced.

- Sikeston, MO, USA

problem #1

Sep 211999

Catera

  • miles
Vehicle wandered, 3 alignments were done and then the dealer stated that the tires needed to be replaced.

- Sikeston, MO, USA