10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

May 122014

DTS

  • miles
I have had a problem with my car for over a year. I keep getting fumes from the vent and several times I have had the car to Cadillac on several ocassions. Had made several complaints to General Motors and I always get a call back, most of the time it would be a different person but they all said the same thing, just like they were programed.my son has a friend who was a trouble shooter for GM and worked for frost motors until they lost their franchise and he went out on his own. He told my son that this was a common problem with these cars from 2006 to 2010 and most of the time the vehicles had high milage on them and GM would stall them off and their warrante would run out. I have 64,000 on my car now and two weeks left on my warrante. Today I contacted congressman kennedys office due to what I have seen on the news and the chief execdutive officer of General Motors going before congress over other vehicle safety problems. I was advised to make this complaint which I am doing and I would hope others that are having the same problem make the same complaint and maby GM would be forced to fix our car's. I had also wrote to mary T. barra chief executive officer for GM (certified mail and it was signed for) and I have spoken to her assistance [xxx] and all he would say is they are very concerned with their customers isues.and take all complaints seriously. One thing they did do was offer me $1,000 towards a new Cadillac, I have put the incident date down as 5-12-14 as we were going to the doctor yesterday and got the fumes again. When I told them I was writing to congressman kennedy, they stopped talking to me. ( I wonder why)? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Newton, MA, USA