really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
95,939 miles

About These NHTSA Complaints:

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problem #6

Dec 162020


  • 92,000 miles
December 16 2020 NHTSA id number 11383838 oil leak under engine coming from engine, transmission, and power steering pump. Also white smoke coming from engine on passenger side following stop on driveway.

- Henderson, NV, USA

problem #5

Dec 042020


  • 92,000 miles
Oil leak under engine coming from engine transmission and power pump. Also white smoke coming from engine on passenger side when stopped on driveway.

- Heonderson, NV, USA

problem #4

Dec 102017


  • 70,883 miles
My car won't start if the tilt wheel is not in a certain position. The engine will not start until you put it down in a certain position---which I guess at. After I start it I can adjust the tilt wheel and I have no problem. After stopping and parking the car, I have to get it in the right position to have it start. (yesterday after 3 adjustments, it would not start.) after resting for a few hours, it started.

- New Port Richey,, FL, USA

problem #3

Jun 062016


  • 85,753 miles
Fuel pump relay melted replaced rear fuse box and relay tried to start vehicle on 6 June 2016 vehicle would not start at all. Had vehicle towed in to diagnose $81.99 just purchased about 6 months ago. Purchased a warranty but this problem was not covered. I have never had this experience with a vehicle. After extensive reading I find this is a problem with a variety of Cadillac vehicles. I had to pay $796.43, parts were $397.51.this should have never happen and could have caused major damage. Since Cadillac know this is a problem I feel I should be reimbursed for my suffering and pain. This problem could have resulted in a fire starting in the seat area. I probably would not have known until it was to late.

- Hampton, VA, USA

problem #2

Jun 282016


  • 115,000 miles
The ABS will randomly apply in good driving conditions for no reason when the brakes are applied causing you to potentially loose control of the vehicle. Had the ABS module replaced and issue happened again 3 months after very costly repair. Note: Vehicle had a code "yaw rate sensor"

- Washington, DC, USA

problem #1

Sep 042015


  • 120,000 miles
On 9/4/15 @ approx 5:45 P.M, vehicle would not start - it acted like there was no fuel getting to the injectors. Three hours later I tried to start the car and it started just fine; took it for a drive around the block w/O any issues. On 9/7/15 the problem resurfaced; I had the car towed to a local mechanic who diagnosed the problem on 9, /8/15, to be a bad fuel pump relay. Car worked fine for one day; on 9/9/15 the problem resurfaced once again - if the car sat off for a couple of hours the problem would go away. I took the car to the Buick GMC dealer and they diagnosed the root cause to be a bad fuse box assembly ($318 part). The fuel pump relay got hot enough to melt the hard plastic of the fuse box assembly, and there are burn marks on the body of the fuel pump relay - I have the old parts and pictures of same. The service rep at the Buick GMC dealer said they have seen this problem on Buick lacrosse. Being that the fuse box is under the rear seat of the car, there is the potential for the car to catch on fire.

- Folsom, CA, USA