10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
48,071 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

May 192016

DTS

  • 140,000 miles
Air bag didn't deploy after head on collision traveling 23 miles per hour, on a city street, going straight. Car was considered totaled by usaa.

- Houston, TX, USA

problem #4

Sep 092008

DTS

  • 50,000 miles
The contact owns a 2008 Cadillac Dts. The contact stated that the rear driver and passenger side seat belts failed to properly fit across the chest area and went across the neck area. The contact stated that the shoulder anchor was adjusted to the lower level but the seat belt continued to lie across the neck area. The contact was concerned that in the event of a crash, the seat belt would cause fatal injuries. Also, the contact stated that her neck was blistered due to the failure but medical attention was not required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and recommended the contact to purchase seat belt pads. The failure mileage was 50,000.

- Herndon, VA, USA

problem #3

Oct 122011

DTS

  • 50,000 miles
The contact owns a 2008 Cadillac Dts. The contact stated that both the rear driver and passenger side lap-shoulder belts failed to latch. The contact mentioned that the failure would occur intermittently. The vehicle was not taken to a dealer for inspection. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000 and the current mileage was 60,000.

- Stewart, FL, USA

problem #2

Dec 092008

DTS

  • 80 miles
The rear passenger lap-shoulder belts are unusable because the buckles are too far down into the seat crevice to get the latch plate into the buckle. The dealer has tried to pull the buckles out further but cannot. I have looked at other Cadillac and Buick autos and the buckles are located much further out so that the latch plate can be easily inserted into the buckle as described on page 1-24 of the Cadillac Dts owners manual. This is a serious safety problem because the rear seat passengers cannot use the lap-shoulder belts. What is needed is a longer belt for the buckle end so that the buckle protrudes much further out of the seat crevice.

- Fair Lawn, NJ, USA

problem #1

Sep 102008

DTS 8-cyl

  • 275 miles
The contact owns a 2008 Cadillac Dts. The contact stated that the driver's side seat belt was defective and not identical to the passenger side seat belt. The seat belt on the driver's side is rigid and noticeably shorter than the one on the passenger side. The dealer sent a seat belt extender, but it has not remedied the issue. The current mileage was 400 and failure mileage was 275. Updated 10/16/08. Updated 10/17/08.

- Ocean City, MD, USA