[? ] I had purchased my car used. I found that there was a recall on this model. I went online and ran the vin # and confirmed that. I called the dealership and explained they looked it up and confirmed it needed to have the original plastic fuel rail replaced with a new stainless steel fuel rail. They informed me that they had to order the parts from Michigan an it would be 2 weeks for the parts to get here and then we could set up an appointment to bring the car in. over 2 weeks later they called and we set up the appointment I had started the car the morning of the appointment for it to go to the dealership. I? needed to grab something from in the house so I turned it off to go back in my house. I was answering a text on my phone and as I looked up to get out of the car there were flames coming out from between the fender and the hood. I rushed to the front of the car to put the flames out.. I just got the car a d couldn't afford to let turn to the ground. I took off my hoodie and used it to UT out the flames while doing so the hood came down and hit me in the back of my head, I burned my left hand pretty badly and burnt off my arm hair. I have had a ringing in my ears since I was hit in the head. I called the dealer and told them what happened and I would have to get it towed in. They said okay it took three days to get a tow truck because we had a snow storm. The tow companies were booked. I got the car to the dealer and exspected them to start the job.? The parts were ordered and there. It had been over 3 weeks now that had gone by since I first talked to the dealership and they ordered the parts I waS waiting for. Now the car has been there for over a 2 weeks and? not? even been touched.? I was finally told by the service department? to call customer service about the recall. I called the # i was give spoke to someone and explained everything. After I was told they didn't know why I called. The dealership should just handle the repair. I called service and

- Seatac, WA, USA

The contact owns a 1997 Cadillac Deville. The contact stated that fuel fumes were emitted in and around the vehicle. The contact mentioned that once he inspected the vehicle, he noticed that there was a fuel leak under the engine compartment. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 97,000.

- Pataluma, CA, USA