10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Problem with excessive wear of both front rotors and pads. Dealer notified, and turned front rotors, and replaced the pads. The premature failure of brakes was due to manufacture design flaw. The manufacturer is now replacing asbestos pads with metal.
- Beachwood, OH, USA
Front brake discs have warped and been ground twice in 27K miles for braking vibration. Condition getting worse. Dealers say this can be normal.
- Manchester, CT, USA
The major problem has been a severe vibration of the front wheels when the brakes are applied. The problem gets much worst when going down hills. It has progressivly gotten bad. The dealer said the rotors need to B E turned and turned the front rotors. This only lasted for about 4000 miles and the problem returned. This time the dealer said it was the rear rotors and turned the rear rotors. The problem returned again after 4000 miles. The dealer now claimed they would replace the pads with a special replacement pad. The service manager said he would order new pads and call me when they came in. Well, the dealer went out of bussiness. I reported the problem to another dealer(cole in Warren, Ohio). This dealer refused to do warrenty work and said I had exhausted the 18,000 miles. I had called the Cadillac 800 number and requested to speak to a supervisor. I was told none was available and a supervisor would call me 2 days. I have not received a call to date. I just traveled to nc and got the scare of my life in the mountains. The sterring wheel shakes when I apply the brakes. I am very cocerned and called the Cadillac 800 number again. I ask to have a supervisor call me for the 2nd time. Please help for I am a larngectomee ( no vocal cords 1998) if I can't resolve the problem could you provide me the information needed to have Cadillac buy the lemon back. I do not feel safe driving this auto. Thanks for your help.
- Boardman, OH, USA
Front and rear brake pads and rotors are prematurely wearing, cause unknown.
- Bay City, MI, USA
- Middletown, NY, USA