10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 31,471 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The ABS traction control was not working and the dealer was unable to resolve the problem. The vehicle has been in and out of this dealer repair shop for this problem since Aug. 2002 and the intermittent problem with brake failures and extended braking distance keep recurring. Anntena stuck up. Power antenna assembly replaced. Oil level low and oil light is on. There was no reading on the dipstick. Had to add two quarts of oil after driving 1500 miles. Oil life indicator was reset. Piston, rod and oil rings replaced. Drivers side headlight cover fell off with bulb burnt out. Headlamp housing assembly replaced. Consumer went to start vehicle and it wouldn't start. Battery replaced. Catalytic converter rattling. Drivers side heated seat/switch inoperative. While giving gas hesitates; struggles up a hill. Spark plug wire replaced. Notification by postcard. Ordered parts. Drivers side window won't go up. Replaced left door window switch. Ses light on. Exhaust recirculation valve (egr) replaced. Transmission makes a grinding noise on fast acceleration. Dealer found the exhaust pipe at the rear of the converter shifting a cross brace when accelerating. Rearview mirror broke off base.
- Mchenry, IL, USA
In 2001, the right headlight lens on my 1998 Cadillac Deville fell off. The dealer, heritage Cadillac, replaced the headlight assembly at no cost, since the car was still under warranty. On 11/6/04, the left headlight assembly fell off. I have not yet discussed the problem with the dealer.
- Mcdonough, GA, USA
When the traction light flickered on/off. The cruise control and brake lights failed. Which almost caused an accident.
- Turner, ME, USA
In April 2001, at 37,000 miles, air condition/heat fan motor failed and was replaced (under warranty) by a dealer. Again in April, 2003, at 53,300 miles, local dealer says motor is defective and needs to replaced at cost of $420. Attitude of dealer and Cadillac customer service is that "stuff happens". my belief is this failure rate indicates problem with quality of fan motor or problem with motor electrical circuit.
- Clarkrange, TN, USA
Short in electrical system causing blown fuses.
- Reseda, CA, USA
Short in electrical system causing blown fuses.
- Reseda, CA, USA
- Coloumbia , MD, USA