10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,667 miles

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problem #3

Jun 112006

DeVille

  • miles
: the contact stated while driving 55 mph on normal road conditions, there was an accident due to temporarily losing consciousness. The contact and a passenger were both wearing seatbelts. The seatbelts did not restrain the occupants during the accident and the airbags did not deploy. The contact and the passenger both endured moderate injuries; the contact sustained a concussion, and neck problems while the passenger sustained a concussion, cracked breast bone and knee injury. The vehicle was totaled and towed to a service lot. Pictures were taken and a police report was filed. The manufacturer was notified who sent out an independent inspector. A report was filed concluding that the seatbelt and airbags were working properly but were in lock mode. The contact express that prior to the accident the airbags were on recall #00V217000.

- Bristol, TN, USA

problem #2

Sep 042003

DeVille 8-cyl

  • Automatic transmission
  • 23,000 miles
The consumer noticed the seat belt on the driver's side failed to latch into buckle. The consumer has made contact with the local dealership. Seat belt will only latch intermittently. Dealer replaced seat belt.

- Fort Lauderdale, FL, USA

problem #1

Apr 282000

DeVille 8-cyl

  • miles
I put my son's car seat in the back of my mother in-laws 1998 Cadillac Deville (VIN GM [xxx]) and both of the middle seat belts in the back seats pulled out completely! I removed the seat to find out that the nuts that hold the seat belts on were never installed. The nuts laid under the seat, obviously never even put on the bolts! the only thing holding the seat belts on the bolts was the metal rod ("w" shape) in the back seat (part your back leans up against) overlapped the bolt and the steel plates the seat belts are attached to. I am an associate professor for the university of North Dakota and I teach product safety & liability. I have contacted Cadillac's customer service line. I have been told that a lot of the times the number of complaints usually yields a further looking into the problem. I know how industry works! the bean counters immediately determine if it will cost more to fix the problem or pay the claims! I want to see to it that the problem is investigated to determine if this is an isolated incident or a major mistake in manufacturing the product. How can I be guaranteed that I will find out how this mistake occurred? how can I be guaranteed that Cadillac will take evasive action to determine if this problem is out there and I am the first person to report this problem. I want to see to it that no one is injured when this problem has been discovered! I am thoroughly disgusted at what I found and the potential for child death is high should someone be in an accident with a child in the back seat buckled into the middle or side of the car. I want to be contacted personally over the phone regarding this issue! my phone number at work is[xxx] ext. [xxx] and my number at home is [xxx]. my name is [xxx] and I just want evidence to prove that this will not happen to anyone else that owns a vehicle manufactured with this type of vehicle. Thank you for your immediate response to this serious defect noted! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C

- Crookston, MN, USA