10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
66,358 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #16

Mar 042019

DeVille

  • 115,000 miles
The dashboard is literally falling down in to your legs and feet. I had a large piece fall on my legs and feet while driving. I have never had any work done on the car where they have to remove the dashboard. There are pieces of black plastic that fall out of the dashboard area all the time. I have had to tape the light switches into place with duct tape. And the radio and A/C control area I have proped up with a shelf bracket to try and hold it in place. The vehicle was in motion on a county road when the large piece fell down.

- Live Oak, FL, USA

problem #15

Oct 172016

DeVille 8-cyl

  • 78,000 miles
Was involved in a front end crash going 48mph and the drivers side air bag or any other air did not deploy. There was so much damage to the front end that the car was totaled a complete loss. I would like car to be inspected for faulty air bags and also front end for faulty equipment as did not hold up well with crash. This vehicle only had 78,000 miles and was in perfect condition prior to crash. I was told there was a recall on the airbags and with that much damage and speed they should of been deployed this is a major safety violation. I was driving East bound at 48 mph car in front slammed on brakes I tried to avoid them and went to the right but there was a pole and another truck so I pulled back to left and it the car in the rear. At no time did the air bags deploy I would like an investigation started prior to car being totaled and removed by insurance company.

- Port St Lucie, FL, USA

problem #14

Jan 132014

DeVille

  • 250,980 miles
The contact owns a 2001 Cadillac Deville. While driving at an unknown speed, the speedometer failed to display the correct speed that the vehicle was traveling. Also, the contact stated that the air bag light would sporadically illuminate. The dealer was not contacted. The manufacturer was not made aware of the failures. The failure mileage was 250,980.

- Baton Rouge , LA, USA

problem #13

Apr 012014

DeVille 8-cyl

  • 65,000 miles
I was not really sure what to put in the affected parts area but during my crash the air bags did not go off.

- Evansville, IN, USA

problem #12

May 012013

DeVille

  • miles
The contact owns a 2001 Cadillac Deville. The contact stated that while reversing, the vehicle stalled without warning causing the vehicle to crash into a light post. The air bags failed to deploy. A police report was not filed and no injuries were sustained. The vehicle had not been repaired. The failure occurred on another occasion where the contact crashed into a garage. The vehicle was included in NHTSA campaign number: 14V355000 (electrical system). The manufacturer was notified of the issue. The failure mileage was unavailable.

- Dayton, OH, USA

problem #11

Jul 012014

DeVille

  • 148,000 miles
The contact owns a 2001 Cadillac Deville. The contact stated that the key remained stuck in the ignition and the air bag warning indicator illuminated. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 148,000.

- Ft.Lauderdale, FL, USA

problem #10

Dec 312012

DeVille

  • miles
The contact owns a 2001 Cadillac Deville. The contact stated that while driving approximately 35 mph, the brakes malfunctioned and failed to stop the vehicle when the brakes were engaged. The contact mentioned that the vehicle stalled causing the contact to crash into another vehicle. The air bags failed to deploy. A police report was filed of the incident and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact recently received a recall notification for NHTSA campaign number 14V355000 (electrical system). The failure mileage was 80,000.

- Treasure Island, FL, USA

problem #9

Aug 092014

DeVille 8-cyl

  • miles
2001 Deville Cadillac. Consumer writes in regards to air bag system malfunction. The consumer stated he was rear ended while stopped, and none of the air bag deployed. The consumer was injured.

- Hickory, NC, USA

problem #8

Jan 022014

DeVille

  • 131,000 miles
The contact owns a 2001 Cadillac Deville. The contact stated that while driving 35 mph, she crashed into another vehicle and the air bags failed to deploy. A police report was filed. The contact sustained shoulder and head injuries, the passenger sustained head and neck injuries, and both rear side passenger's sustained neck and back injuries. All of the occupants required medical attention. The vehicle was towed to an independent mechanic and was ruled as destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 131,000.

- Fort Smith, AR, USA

problem #7

Sep 052011

DeVille 8-cyl

  • Automatic transmission
  • 40,000 miles
The contact owned a 2001 Cadillac Deville. While driving approximately 20 mph, another vehicle crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. The contact mentioned that the driver sustained neck and back injuries that required medical attention and was knocked unconscious. A police report was filed. The vehicle was destroyed and towed to repair shop. The manufacturer was notified of the failure. The failure mileage was 40,000. Updated 10/09/14 updated 5/13/2015

- Moon Township, PA, USA

problem #6

Mar 272014

DeVille

  • 60,000 miles
The contact owns a 2001 Cadillac Deville. The contact received a recall notice for NHTSA campaign number: 14V355000 (electrical system). While driving 25 mph, the vehicle stalled and caused the contact to crash the vehicle. The air bags failed to deploy. A police report was filed. Two passengers were injured and received medical attention. The vehicle was repaired. The failure mileage was 60,000.

- Clevland, OH, USA

problem #5

Dec 112008

DeVille 8-cyl

  • 29,000 miles
The contact owns a 2001 Cadillac Deville. While driving 55 mph, the vehicle hydroplaned and crashed into several trees at full speed. None of the air bags deployed. The contact injured her head and back during the crash. The vehicle has not been diagnosed by the dealer. A police report was filed. The current and failure mileages were 29,000. Updated 09/01/09. The consumer also stated the ABS did not opearte as it was designed. Updated 09/03/09.

- Brooksville, FL, USA

problem #4

Dec 182008

DeVille

  • 99,000 miles
I was involved in a head on crash with my 2001 Cadillac dts. Neither the driver nor passenger airbag deployed.

- Reynoldsburg, OH, USA

problem #3

Sep 072006

DeVille 8-cyl

  • Automatic transmission
  • 45,747 miles
$3440.72 of repairs from Jan 05 to Aug 06, includes air bags, computer problems, electric windows, air conditioner, fuel pump, water pump, electric seat heater, etc. On a 2001 Cadillac dts with 60038 miles. All fixed by dealer and extended warranty. We paid #50.00 deductible for each trip to service dept. 8 times since Jan 05. The complaint is regarding the number of times we have been without a vehicle and the numerous repairs on a car that is suppose to be well made, and of course is very expensive. We are selling this vehicle because it is not reliable and will have to withdraw several thousand dollars to make up the difference of the sale value and what we owe. We would be keeping the car until paid for if there had not been so many problems. This car is kept in a garage at all times, and we have it serviced every 3000 miles and have done this since we bought the car in Dec 2003. Please contact us regarding any additional information needed. Thank you.

- Graham, NC, USA

problem #2

Dec 282001

DeVille

  • Automatic transmission
  • miles
Consumer stated while waiting for traffic to clear so he could proceed across the street, he was broadsided by another motorist at high speed and none of the airbags deployed..

- Shingle Springs, CA, USA

problem #1

Oct 312001

DeVille

  • miles
Air bags did not deploy at a head on impact at 38 miles per hour. Driver injured.

- Clinton, OH, USA