10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
71,992 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Mar 042019

DeVille

  • 115,000 miles
The dashboard is literally falling down in to your legs and feet. I had a large piece fall on my legs and feet while driving. I have never had any work done on the car where they have to remove the dashboard. There are pieces of black plastic that fall out of the dashboard area all the time. I have had to tape the light switches into place with duct tape. And the radio and A/C control area I have proped up with a shelf bracket to try and hold it in place. The vehicle was in motion on a county road when the large piece fell down.

- Live Oak, FL, USA

problem #12

Sep 022018

DeVille

  • 90,000 miles
The contact owns a 2001 Cadillac Deville. The contact stated that the steering wheel seized while driving. In addition, the "check service air leveling system" and "battery charging" warning indicators illuminated. The contact mentioned that it was difficult to steer the vehicle. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 90,000.

- Orlando, FL, USA

problem #11

May 012015

DeVille

  • 79,000 miles
The contact owns a 2001 Cadillac Deville. When the vehicle was started, the brake light would remain illuminate while the vehicle was being driven. While turning the steering wheel, the contact heard an abnormal noise coming from the steering wheel. On several occasions, the vehicle failed to start. The contact stated the vehicle would start after manipulating the wiring harness underneath the front driver seat. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.

- Dallas, TX, USA

problem #10

Mar 032014

DeVille

  • 168,000 miles
The contact owns a 2001 Cadillac Deville. The contact stated that while driving 55 mph, the steering wheel seized and extreme force was required in order to maneuver the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the power steering pump, the rack and the pinion needed to be repaired. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 168,000.

- San Diego, CA, USA

problem #9

Aug 202014

DeVille

  • 120,000 miles
The contact owns a 2001 Cadillac Deville. While driving 6 mph, the vehicle jerked, lost power steering, and stalled. A warning indicator illuminated. The vehicle was towed and was not diagnosed or repaired. The manufacturer was notified about the failure. The approximate failure mileage was 120,000.

- Walterboro, SC, USA

problem #8

Jun 182011

DeVille 8-cyl

  • miles
The contact owns a 2001 Cadillac Deville. While driving at an unknown speed, the contact stated that the brake pedal became extremely difficult to depress and the steering wheel locked. As a result, the contact crashed the vehicle into a tree and the air bag deployed shortly afterwards. The vehicle did not shut off after the crash and caused sparks and fuel fumes to enter the cabin of the vehicle. The police had to cut the wires and detach the battery in order to turn off the vehicle. A police report was filed. The contact sustained a broken tailbone, a cracked sternum, and bruises and contusions across the chest. Medical attention was received. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown. Updated 10/02/14 updated 3/2/15

- Kankakee, IL, USA

problem #7

Jun 122014

DeVille 8-cyl

  • 234,000 miles
I put my car in drive and it felt and sounded like the entire front end fell out, my electric shows everything works, have also had weird thing come up that I can not turn security off, it started over heating I have fixed everything but will still get extremely hot for no reason.

- Johnsoncity, TN, USA

problem #6

May 122008

DeVille 8-cyl

  • 80,000 miles
The contact owns a 2001 Cadillac Deville. The contact stated while making a turn, the power steering failed as the steering wheel became extremely hard to maneuver. The service engine and traction control sensor illuminated intermittently multiple times. The vehicle was taken to an authorized dealer. The technician was unable to diagnose the failure. The failure recurred with both sensors continuing to illuminate. The vehicle was taken to an independent mechanic, who replaced the motor mounts and the power steering hoses. The repairs were performed twice before and the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. The consumer stated after the vehicle was serviced, it started vibrating. She returned to the dealer, where they informed her the motor mount needed to be replaced. All four power window motors had to be replaced, and the service engine soon light illuminated. The ignition needed to be replaced, and she was unable to start the vehicle on two occasions. The ABS and traction system failed. The power steering hose line was replaced twice. Updated 07/16/14 updated 08/11/14 updated 08/23/2017

- Ladson, SC, USA

problem #5

Jun 082008

DeVille

  • 49,900 miles
100% steering failure no warning. Located at Cadillac dealer.

- Issaquah, WA, USA

problem #4

May 132002

DeVille

  • Automatic transmission
  • miles
While in motion, consumer made a right turn and could not maintain control of the vehicle, thereby driving into a ditch. There was a clunk/pop type of noise heard when driving. The steering felt loose, like it was pulling.

- Flint, MI, USA

problem #3

Sep 102001

(reported on)

DeVille

  • miles
Vehicle has steering problem with extreme roughness and a loud grinding noise when the steering wheel was turned.

- Miami, FL, USA

problem #2

Sep 102001

(reported on)

DeVille

  • miles
Vehicle has steering problem with extreme roughness and a loud grinding noise when the steering wheel was turned.

- Miami, FL, USA

problem #1

Apr 102001

DeVille

  • Automatic transmission
  • miles
There is a moaning sound at very low speeds when the wheel is turned to the right and vibration on the passenger's side under the floor board.

- Warrington, PA, USA