10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 90,469 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata air bag, do not know if that item is in my car but they say it is. Also like so many northstar engines there is trouble with the head gasket, and according to the hydrocarbon block test, mine must be replaced. In order to replace it, the engine and power train must be removed, at my expense. Due to this issue, my car continues to try and overheat after about 29 miles of driving. After listening to those folks on the Cadillac forum, I have been lead to believe, the overheating issue may be, partly the fault of the fine thread head bolts and or studs. Many mechanics I have spoken with have said that I need a new engine, although the folks on the Cadillac fourm have said that time-serts, or the larger studs/bolts might fix the issue. Never the less, with each Cadillac Deville dhs with the northstar engine I read about, the same issue exists for almost all of them, which indicates to me that there was an issue in the original design of possibly not using a large enough bolt/stud to begin with. Either that or Cadillac may have had a planned obsolescence type thing to get the drivers to keep replacing their automobiles. And they say recalls are not covering this design flaw....
- Jupiter, FL, USA
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 40 mph, the vehicle stalled. The vehicle was able to restart only when in neutral. The failure occurred on four occasions. The vehicle was taken to the dealer where it was diagnosed that the crankshaft positioning sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 90,000.
- Sunrise, FL, USA
The contact owns a 2002 Cadillac Deville. While driving approximately 65 mph, the engine stalled, the brakes seized, and the steering wheel became difficult to turn. The air bag and engine lights illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the key cylinder was defective and needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was 202,000.
- Tulsa, OK, USA
The contact owns a 2002 Cadillac Deville. The contact stated that while driving 55 mph, the engine stalled and the steering wheel became difficult to turn. As a result, the contact crashed into trees. The driver sustained injuries to the left ankle, concussion and bruises. The contact did not seek medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified about the failure. The contact received a notification for recall NHTSA campaign number: 14V355000 (electrical system). The approximate failure mileage was 157,000.
- Lawrencevill, VA, USA
The contact owns a 2002 Cadillac Deville. The contact stated there was an oil leak from the oil pan. The vehicle was taken to an independent mechanic for diagnostic testing, but was not repaired. The manufacturer was not notified. The failure mileage was 120,000. Updated 11/05/14 updated 4/30/15
- Trenton, MI, USA
The contact owns a 2002 Cadillac Deville. The contact stated that while driving 35 mph, the engine overheated and there was a lost of transmission fluid. The warning indicators were illuminated. The problem recurred numerous times. The vehicle was taken to an independent mechanic. The technician diagnosed that the engine and transmission failed. As a result, the engine and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified about the failures. The approximate failure mileage was 160,000.
- Laurinburg, NC, USA
Car continues to cut out when driving.cad. Claims that they don't have the part at this time. Refuse to help. Car has stopped at least three times. I don't want to drive the car until its fixed. Have grandchildren that I need to drive to activities. No help from cad although they say that the problem ex.
- Stuart , FL, USA
The contact stated owns a 2002 Cadillac Deville. The contact stated while driving approximately 55, the engine stalled and the check engine light illuminated. The failure recurred seven times. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,970.
- Seabrook, NH, USA
The contact owns a 2002 Cadillac Deville. The contact stated while driving approximately 40 mph, there was an abnormal noise coming from engine compartment and all of the warning lights illuminated. The vehicle coasted to the left independently and the vehicle stalled. The contact received notification for recall NHTSA campaign number: 14V355000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 116,000.
- Shalimar, FL, USA
The contact owns a 2002 Cadillac Deville. The contact stated that while driving 45 mph, the vehicle stalled without warning. The contact was able to restart the engine and the vehicle resumed normal function. The contact recently received a notification for recall NHTSA campaign number 114V355000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was 67,000.
- Easley, SC, USA
While driving on a village street, the engine just stops. It has done this three or four times. I had my mechanic check the car diagnostic computer. It showed no faults. Glad it happens at 20mph in town, and not at 70 while on the highway. At least at low speed, I can wrestle the car to the shoulder!
- Front Royal, VA, USA
The contact owns a 2002 Cadillac Deville. The contact stated that there was a constant leak from the vehicle. The vehicle was taken to an authorized dealer, who diagnosed that an oil change was needed. The oil was changed several times but the failure recurred. The vehicle was taken back to the dealer, who then diagnosed that there was a secondary air injection reaction and further diagnosis would have been required. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was unknown.
- Wyoming, MI, USA
The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 35 mph, the vehicle suddenly stalled. The contact restarted the engine and the vehicle operated normally. The contact indicated that the defect recurred multiple times while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was notified but no solution was offered. The failure mileage was 106,000.
- Athens, AL, USA
The contact owns a 2002 Cadillac Deville. The contact stated that while driving 25 mph, the vehicle stalled without warning. The vehicle was not taken for inspection or repairs. The manufacture was not notified of the failure. The failure mileage was 30,000 and the current mileage was 32,000.
- Saint Marys, ID, USA
Engine leaks oil profusely from all over (especially oil pan gasket) and the oil falls onto the exhaust system and causes fire hazard and smoke and therefore polluting the environment.
- West Covina, CA, USA
The contact owns a 2002 Cadillac Deville. The contact stated that the vehicle began to overheat while stopped. The vehicle was taken to a personal mechanic where the thermostat was replaced. The failure recurred after the repairs and the vehicle was taken back to the mechanic who replaced the pump and the temperature cooling sensor. The failure recurred and a new radiator cap was installed but still, to no avail. The vehicle was taken to a dealer for diagnosis where it was found to have a blown head gasket. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileages were 92,000.
- Evansville, IN, USA
- Sacramento, CA, USA