10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 42,326 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving the car it was doing just fine once I parked the car came back to start the car the engine would turn over but it would not start once I had tried about 12 times it decided to start and there was something blowing sounding like it just might be the air on sometime I would come to the start the car battery would be dead
- Elkhart, IN, USA
The contact owns a 2004 Cadillac Deville. While the vehicle was stationary, both the rear passenger and driver side windows malfunctioned. The contact stated that the windows failed to close when prompted due to a fractured motor. The vehicle was taken to be repaired at Goodyear where the rear passenger and driver side regulators and motors were replaced. The manufacturer was made aware of the failure. The failure mileage was 72,600. Updated 06/07/17
- Jacksonville, FL, USA
The contact owns a 2004 Cadillac Deville. The contact stated that while stationary, the ignition key would not go into the ignition when prompted. The contact stated that the vehicle would not start due to the failure. The vehicle was taken to the dealer where the lock cylinder was replaced as well as the key. The manufacturer was made aware of the failure. The failure mileage was 130,000.
- Mobile, AL, USA
The contact owns a 2004 Cadillac Deville. The contact stated that the vehicle stalled due to a loose connection with the core pertaining to the key and the ignition switch. The contact was later notified of NHTSA campaign number: 14V355000 (electrical system) and took the vehicle to the dealer to receive the recall repair. The contact expressed concerns to the manufacturer that the cylinder core and the ignition switch may be faulty, but they refused to provide the remedy to replace the parts, indicating that the remedy for the recall was sufficient. The contact disagreed with the manufacturer. The failure mileage was not available. Parts distribution disconnect.
- Miami, FL, USA
The contact owns a 2004 Cadillac Deville. The contact stated that the front driver side power seat moved forward independently. The dealer replaced the two power seat fuses. The same day, after the repair was performed, a burning odor and smoke emitted inside of the vehicle due to an electrical short circuit within the power seat. The dealer then removed the breaker. There were no flames present. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
- South Bend, IN, USA
The contact owns a 2004 Cadillac Deville. The contact received notification of NHTSA campaign number: 14V355000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Woodhaven, MI, USA
2004 Cadillac Deville. Consumer writes in regards to ignition switch recall repairs and requests reimbursement assistance. The consumer stated the ignition switch was replaced prior to the recall announcement.
- Charlotte, NC, USA
2004 Cadillac Deville. While driving vehicle, the ignition shut off completely. The consumer was on an incline, so the vehicle rolled to a stop.
- Lynn, MA, USA
Consumer received a recall notice regarding the key ring. According to the recall notice, the parts were not available.
- Union City, NJ, USA
2004 Cadillac Deville. Consumer states vehicle was involved in car accident and he no longer owns the vehicle. The vehicle was in the possession of the police, last.
- Imperial, CA, USA
2004 Cadillac Deville key got stuck in the ignition. The consumer stated even before he received the recall notice, he experienced a problem with the key getting stuck in the ignition. When the he twisted the key, to remove it from the ignition, the key broke. The consumer made an appointment, to have the recall issue taken care of. However, when he arrived at the dealer, he was informed the parts were not available.
- Baskerville, VA, USA
The contact owns a 2004 Cadillac Deville. While driving 45 mph over a bump, the vehicle stalled. The vehicle was taken to an independent mechanic for diagnostic testing, but the results were unknown. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V355000 (electrical system). The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 75,000.
- New Orleans, LA, USA
Main computer failed while driving causing total loss of power. One pin was bad in the computer that controls the cars fuel, engine, etc. Replaced the defective computer costing over $1,000. Prior to the failure the check engine light came on many times. The computer did not store a code for this problem. This total loss of power is a costly safety issue.
- Bechtelsville, PA, USA
Driving from exit ramp onto highway car was very difficult to keep in center of lane, is seems to be better after stability system replaced in steering column. Was not called in for recall of keys until, 12/05/14. Heater stopped working by 50%, electric door lock stopped working approx same time. Brakes not working as well, same time frame. Everything was checked out in Feb; this year, although started noticing steering problems August, September., 2014. I thought it was a slow leak in the tire causing the steering problem, although now believe it had something to do with the stability control system, steering column area. We were charged for the repair, even though it falls under the recall complaints. What we thought was going to be a $100 or $150 job, as I ok'd them to use the multi-point inspection machine and check anti freeze level, costs us $688.15. The first estimate was over $4,000, unbelievable, in which the agent said " they had to pay the mechanic for his labor". $533.76 for labor, $131.50 for a part which is a recall. Service stability control system. I will be going back to talk with GMC manager.
- Jackson, MI, USA
The contact owns a 2004 Cadillac Deville. The contact received a recall notice for NHTSA campaign number: 14V355000 (electrical system). The contact received an updated notice stating that the parts to remedy the vehicle were unavailable. The contact took the vehicle to the dealer and they verified that the parts were not available. The contact stated that when he went to start the vehicle, the engine would not turn over. All electricity to the vehicle failed and no lights were illuminated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Atlanta, GA, USA
2004 Cadillac Deville consumer seeking reimbursement for out of pocket expenses the consumer stated on September 13, 2013, he could not get the vehicle to start, until he jiggled the ignition key. The ignition switch was replaced. The dealer informed the consumer, the ignition was not part of the recall, only the ignition key was.
- Dallas, TX, USA
The contact owns a 2004 Cadillac Deville. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Marietta, GA, USA
The contact owns a 2004 Cadillac Deville. The contact stated that the key failed to release from the ignition switch. The contact had to disconnect the battery cables in order for the vehicle shut off. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 100,000. Updated 12/19/14 the consumer stated the vehicle was repaired. The owner paid out of pocket for the repair. Updated 05/27/2015
- Killeen, TX, USA
9/30/10 - could not start or remove key from ignition, had to have vehicle towed from parking lot to dealership, had cylinder lock and key replaced. 12/10/13 - key is stuck in on position, drove straight to dealership (since we could not turn the car off), had to replace cylinder lock and key again.
- Dubois, PA, USA
- St. George, UT, USA