4.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,561 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop, " and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was returned to us. Two weeks ago, I was driving at night, and except for the "popping" noise, the same thing happened while driving on a dark roadway. The vehicle just died, and I managed to wrestle it to the side of the road with no power steering, no brakes, no hazard lights, nor could I get the doors to open with the electric door release. Again, after being towed, the dealership reported that the car started the next morning, and they found no codes and could not replicate the issue. While the dealership still has the vehicle, we are concerned that driving at highway speeds could be much more dangerous or deadly. In addition, the vehicle dying on a dark road and having no electrical power poses a risk to other drivers if the vehicle cannot be moved off the roadway.
- Lakeway, TX, USA
Shifting the vehicle into park and attempting to turn it off by hitting the power button, yields a warning on the dic saying "action required: Shift to park", despite the shift selector already being in park. This prevents the vehicle from being turned off. Requires multiple attempts of turning the vehicle on and off, and moving of the shift selector to get the car to recognize the vehicle is actually in park.
- San Clemente, CA, USA
Cadillac cue system screen has developed dead spots without warning. Unable to find work around to turn on parts of ventilation system, stereo, navigation, and charging systems.
- Roanoke, VA, USA
The touchscreen is failing. Parts of the screen no longer respond to touch. This affects the radio, gps, defroster, heat, air conditioning, car system configuration, etc.
- Woodbine, MD, USA
I had a reset of the gauge cluster occur while using steering wheel controls to search music on sd card. Issue is the same as discribed at this page - www.autoblog.com/2014/02/26/GM-Chevy-Silverado-GMC-Sierra-pickup-glitch-could-spark-recall/ - except on ELR. Vehicle was in motion about 5 minutes after starting. On ev power. Conditions dry, temps in high 40S. I was slowing from 45 to a stop in traffic when reset occurred. Was a major distraction since all warning lights came on at once.
- Yuba City, CA, USA
- Lakeway, TX, USA