10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There exists a design defect in the 2003 Cadillac Escalade that results in repeated accidental activation of the driver's seat heating system, most critically in the summer, creating a constant burn hazard. The driver's window control button cannot be activated without frequent and repeated accidental activation of the seat heating system because the heating buttons physically block access to the window controls. To lower the window, one's hand must make physical contact with the seat heater activation buttons. For insulin dependent diabetics (such as myself) as well as others who may have a deminished ability to sense abnormal heating, this presents an extremely serious burn harzard.
- West Hartford, CT, USA
- Summerland Key, FL, USA