10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 85,655 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was the owner of a 2014 Cadillac Escalade. On August 26, 2015, while driving I plugged in my cell phone charger into the cigarette lighter. Sparks and smoke started coming from underneath the dashboard. I pulled over to a side street. No sooner than I was able to get out, the entire cabin of the vehicle, the doors, seats, console burst into flames. The engine was on fire as well. This was a devastating incident to endure. I am lucky to be alive
- San Pablo, CA, USA
The contact owns a 2004 Cadillac Escalade. The contact stated that while driving 60 mph, the vehicle stalled and caused the contact to crash into a guard rail. The contact also mentioned that the instrument panel failed to illuminate. There were no injuries and a police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 108,000.
- Abert Lea , MN, USA
- West , RI, USA