10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
49,375 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Nov 032020

Escalade

  • miles
Heated steering wheels shorts out and heated and cool seats shorts out and the dashboard is cracked all happened while driving

- Brown Deer, WI, USA

problem #7

May 182019

Escalade

  • 131,000 miles
In all videos I checked for issues with the heated and cooled seats I saw that one of the connectors to the circuit board we're starting to melt the connector. Upon removing mine, the same issue is shown and could potentially be fatal if it continues to melt and catch fire.

- Coeur D Alene, ID, USA

problem #6

Mar 102019

Escalade

  • miles
Takata recall---2007 Cadillac Escalade, stability light control comes on and off. Also triggers my engine light to stay on. Traction control light stays on as well. I have replace the timing chain, cam shaft, oil pressure sensor, new shocks, new compressor, and I keep the oil changed. Even the Cadillac dealer has went thru and thru this vehicle replacing all this stuff and thousands of dollars later, to still doing the same thing and they even said they have no clue of why it keeps doing this. I have had nothing but problem after problems with this Cadillac and something needs to be recalled to fix these issues not on the owners pocket. On GM's pocket. This vehicle is enough alone without having to continue sinking money after money it is to just try and fix this issue. Very disappointed in Cadillac's and this is my 2 one, but probably my last one because who wants to fork out 80,000 for a new one, to continue forking out with issues. These issues severely needs a recall before it takes peoples lives. Soon as these lights come on, and you give it gas, if feels like the transmission is going to fall out in the road. Jerks you everywhere. This is a daily problem, not just a one time issue.

- Rome, GA, USA

problem #5

Dec 152015

Escalade 8-cyl

  • miles
Escalade having same issues as everyone else. Oil pressure due to poor build and cut backs on General Motors behalf. A unit with a price up words of $70-$80K should not have the issues. We as the customers and the victims should not pay the price and our own lives (families lives) for a companies selfishness. Passenger seat control module burnt due to yet another faulty GM product. They seam to not care and want to fix the issues that can again lead to harm to anyone in and around the vehicle. I still own this vehicle but it has been a utter disgrace of what kind of products we have been sold. To this day would like to know why the company recalls parts that would cost them nickels and dimes and not the major items that can lead to disasters like death. For crying out loud they replaced my de others dash...(dash). So replace a plastic dash that has no harm what so ever and oh don't mined if you truck catches on fire do to faulty modules. Shame how GM has let a company like Toyota who actually listens to the costumes seem like a more patriotic company and keeps their customers safe on the roads. Thank you for your time, now it's time for action. I still drive the truck everyday and pray I don't die every time.

- Dallas, TX, USA

problem #4

May 182015

Escalade

  • miles
I seen another person said that she had problems with her heated and cooling seats I'm have the same exact problem and wanted to know if there are alot of complaints why is not a recall?

- Waggaman, LA, USA

problem #3

Feb 022015

Escalade 8-cyl

  • 134,000 miles
Heated seats not working. After doing some research online I found out that Escalade's are prone to melted wire connections on the ccsm under the passenger seat. Mine has the exact same problem as described by many other Escalade owner's. why has this not been recalled? this could pose a very serious interior fire risk.

- Park Hills, MO, USA

problem #2

Oct 022014

Escalade

  • 130,000 miles
Heated steering wheel burned a whole through leather and caused a burn on my finger. Steering wheel heater no longer works since incident. Heated driver seat no longer works after smelling burning in car. Found melted/burned connector under passenger side seat where the heated seat module is located.

- Chicago, IL, USA

problem #1

Mar 252013

Escalade

  • miles
The rear seat head restraints do not raise to the standard recommended by 49 cfr 571. They can be lifted to 26 inches, not 27 1/2 inches min. As the standard recommends which renders them not safe for full size adults. As a result, many passengers refuse to sit there, rendering my "sut" 5-seater to be a 2-seater vehicle. The restraints are also not lockable. Thank you for the attention to this matter. I would like to have this condition fixed. Cadillac recognizes that all their Escalade exts are the same but refuses to acknowledge that they are not standard and need fixing. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pittsburgh, PA, USA