10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
32,293 miles

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« Read the previous 20 complaints

problem #70

Jun 042019

Escalade

  • 170,000 miles
Takata recall. The contact owned 2007 Cadillac Escalade. The contact received notification of the NHTSA campaign number: 16V381000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer baker Cadillac of charleston (1621 savannah hwy, charleston, SC 29407 (843)-353-3414) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue but no further assistance was taken. The contact had experienced a failure while driving at 25 mph, the contact drove into a pothole which allowed the air bags to deploy without warning. The vehicle was towed by his insurance greco to a lot at 619 marina dr, charleston, SC 29492 to perform an investigation. The vehicle was not destroyed. No police report was filed and no injuries were reported. The VIN tool confirms parts not available.

- Ladson, SC, USA

problem #69

May 272016

Escalade

  • 100,000 miles
Takata recall there has been a recall on my vehicle since 05/27/2016 it is now 05/29/2019 and has still not been fixed. GM needs to take care of this problem immediately!

- Hardy, VA, USA

problem #68

Mar 252019

Escalade

  • 180,000 miles
Takata recall service air bag light. I dad changed front 2 sensors and still has service air bag light on.

- Mukilteo, WA, USA

problem #67

Mar 082017

Escalade

  • 40,000 miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact stated that the air bag warning indicator remained illuminated for two years. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mark christopher auto center at (909) 321-5860 (located at 2131 E convention center way, Ontario, ca 91764) and was informed that the part was not available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the part was not available. The approximate failure mileage was 40,000. VIN tool confirms parts not available.

- Claremont, CA, USA

problem #66

May 272016

Escalade

  • miles
Taketa recall my car is listed as part of the taketa recall and the manufacturer has not yet provided a solution for the issue for my vehicle. I live in a high humidity area in Florida and have high concern that there is a problem and safety issue with the airbags in my car. The manufacturers lack of action is putting my family at risk.

- Gainesville, FL, USA

problem #65

Feb 012019

Escalade

  • miles
The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ron carter Cadillac (18100 gulf fwy, friendswood, tx 77546, (281) 283-7086) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #64

May 272016

Escalade

  • miles
Takata recall. Recall was dated May 27, 2016; however, to date a remedy is not available due to the lack of parts.

- Pensacola, FL, USA

problem #63

Jan 032019

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received an unknown recall notification regarding the air bags. Chevrolet of montebello (310 w whittier blvd, montebello, ca 90640, 323-680-5933) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pico Rivera, CA, USA

problem #62

Nov 122018

Escalade

  • 9,750 miles
Takata recall- I called my local dealership to have this remedied and was told GM does not have a fix for this" I have already had my BMW 3 series and Chrysler 200 airbags fixed so why is GM having issues with replacing them? the electrical system also has enormous amounts of corrosion at all the system connections, I saw there has been a technical bulletin posted for this, so what has GM done to fix this issue also" I just bought the Cadillac and the airbag service light was on and I was told it was due to this recall not getting done.

- Covert, MI, USA

problem #61

Oct 082018

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer stated that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Knightdale, NC, USA

problem #60

Aug 272018

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact stated that NHTSA campaign number: 16V381000 (air bags) exceeded a reasonable amount of time for repair. The dealer (sewell Cadillac of dallas, 7310 lemmon ave, dallas, tx 75209) stated that the parts were not available to do the repair. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Richardson, TX, USA

problem #59

Aug 102018

Escalade

  • 87,000 miles
Nothing happened as of yet. No known fix for my vehicle, recall in place for over 2 years.

- Chicago, IL, USA

problem #58

May 272016

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The contact called Cadillac of dublin at 614-717-9494 (4300 w dublin granville rd, dublin, oh 43017) where it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plain City, OH, USA

problem #57

Jun 052018

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer (master Chevrolet Cadillac, 3625 richland ave w, aiken, SC 2980) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Gloverville, SC, USA

problem #56

Jul 012016

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (bud davis Cadillac Inc., 5433 poplar ave, memphis, tn 38119, 901-761-1900, 1-800-530-7124) confirmed part unavailability and was unable to verify when they would be supplied from the manufacturer. The manufacturer was notified. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Memphis, TN, USA

problem #55

Apr 232018

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (doug's nw Cadillac, 17545 Aurora ave N, shoreline, wa 98133) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marysville, WA, USA

problem #54

Apr 132018

Escalade

  • miles
Takata recall I am very concerned because my vehicle is over 10 years old and I live in Georgia where it is hot and humid. I have been unable to get replacement airbags because the company is not providing them at no cost. I would like to have it done at my local classic Cadillac dealership (770) 394-9100 as soon as possible.

- Alpharetta, GA, USA

problem #53

May 272016

Escalade

  • miles
The contact owns a 2007 Cadillac Escalade. The contact received a recall notification for NHTSA campaign number: 16V383000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lawley GMC in Sierra vista, Arizona) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sierra Vista, AZ, USA

problem #52

Jul 012016

Escalade 8-cyl

  • miles
2007 Cadillac Escalade. Consumer writes in regards to takata airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Oakland, CA, USA

problem #51

Jan 012017

Escalade

  • miles
I got a recall air bag notice and my service air bag is on. I as well got a notice for my heated washer fluid.

- Elmhurst, IL, USA

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