10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
32,293 miles

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« Read the previous 20 complaints

problem #50

Jan 192018

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (mark christopher auto center, 2131 E convention center way, Ontario, ca 91764, (909) 321-5860) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received notification from tk holdings, alerting her that the takata air bag manufacturer filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ontario, CA, USA

problem #49

Jan 012007

Escalade

  • 20 miles
Takata recall

- Henderson, NV, USA

problem #48

May 302017

Escalade

  • miles
Takata recall--- I've received a notice that the airbags were recalled and potentially hazardous, which can result in death. I've contacted dealership but was informed that takata has not yet given them the replacement parts to remedy the potential danger. Can you please contact me to inform me what steps to take. My airbag red light is illuminated. I'm very concerned

- Marlton, NJ, USA

problem #47

Dec 272017

Escalade

  • miles
Takata recall I have received a recall for airbags in my vehicle I'm scared to drive my vehicle especially when my kids are in the car. Just to know the airbags could come out at anytime. I love my car but would like to drive it knowing everything is okay an we are safe.

- Oxnard, CA, USA

problem #46

Dec 272017

Escalade

  • miles
"takata recall"I received a notification to file a claim. I contact the dealership and they said that I would need to contact takata and have them handle it.

- Lavergne, TN, USA

problem #45

Dec 122017

Escalade

  • 165,235 miles
Have called Cadillac dealer several times over six month period and they are not concerned about need to repair or do not know anything about it. Today when I threatened an online complaint they suddenly could order the part and S/B able to handle in next seven days.

- Valrico, FL, USA

problem #44

Oct 012016

Escalade

  • 79,000 miles
Takata recall airbag inflators, have not yet been replaced. I received my recall notice in 2016 and have taken my vehicle to ron carter dealership in friendswood, tx where the vehicle was purchased, however, I was informed that the replacement part was not in and it will be indefinitely. The truck has a hard time accelerating when trying to keep speed or trying to go to a higher speed, also a noise is coming from the vehicle after I turn on the ignition. I was informed by ron carter Cadillac that I needed to file a claim once I receive the recall notice to fie a claim on or about 10/2017. I have been trying to get my vehicle recall taken care of since 11/2017 not to long after I purchased the vehicle approximately July 2017

- Houston, TX, USA

problem #43

Nov 012016

Escalade

  • miles
"takata recall" I have called dealerships in my area (ken batchelor & cavendar) & according to their service departments the takata airbag inflators are not available; nor, do they have any idea if they ever will be. Leaving me & my family in danger of injury or death!

- New Braunfels, TX, USA

problem #42

Nov 152017

Escalade

  • 153,555 miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called crest Cadillac (2121 rosa L parks blvd, nashville, tn 37228; 615-200-8898), but they were unable to provide the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 153,555. VIN tool confirms parts not available.

- Antioch, TN, USA

problem #41

May 022016

Escalade

  • miles
Dealer has yet to resolve the takata airbag inflators for my model. There has been pently of time resolve and replacements have been pending for over a year and a half.

- Fresno, CA, USA

problem #40

Sep 012017

Escalade

  • 110,000 miles
"service airbag" appears on the information screen and the airbag light illuminates on the dash every time the vehicle is driven. Cadillac dealerships have been contacted and we have been told parts are not available but, we can drive the vehicle with the warnings on.

- Myersville, MD, USA

problem #39

Nov 092017

Escalade

  • miles
Takata recal

- Newport Beach, CA, USA

problem #38

Aug 102017

Escalade

  • miles
The airbag light came on on August

- Topeka, KS, USA

problem #37

Jun 012016

Escalade

  • miles
Takata recall, no remedy available

- Parker, CO, USA

problem #36

Aug 012017

Escalade

  • miles
Takata recall ('takata') has decided that a defect which relates to motor vehicle safety exists in certain 2007-2011 Cadillac Escalade, GM has submitted to NHTSA a petition for inconsequentiality and NHTSA has granted GM until August 2017 to complete its investigation and to submit all data supporting the petition. If the petition is denied, GM will conduct a recall of the airbag inflators covered by takata's defect information report.

- Cerritos, CA, USA

problem #35

Nov 012017

Escalade

  • miles
Takata recall air bag light comes on while driving.

- Keithville, LA, USA

problem #34

Aug 302017

Escalade

  • 117,000 miles
Takata recall

- Columbia City, IN, USA

problem #33

May 272016

Escalade

  • miles
Got the recall May 2016, Cadillac still not fixed, no airbags at the dealership for replacement.

- Newport News, VA, USA

problem #32

Nov 012009

Escalade

  • 78,160 miles
The contact owns a 2007 Cadillac Escalade. The contact stated that the passenger air bag warning indicator illuminated intermittently. The vehicle was not taken to be diagnosed or repaired. The vehicle was included in NHTSA campaign number: 16V381000 (air bags). Neither the dealer nor the manufacturer were notified of the issue. The approximate failure mileage was 78,160.

- Harrisburg, PA, USA

problem #31

Sep 012017

Escalade

  • 30 miles
My airbag sensor light is on, no resolution is available

- Lodi, NJ, USA

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