10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
32,293 miles

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« Read the previous 20 complaints

problem #10

Jul 012016

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was received in July of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #9

Sep 012016

Escalade

  • miles
2007 Cadillac Escalade. Consumer writes in regards to passenger front airbag module recall issues and not being notified of the issue.

- Waxhaw, NC, USA

problem #8

May 272016

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Casper, WY, USA

problem #7

Aug 152016

Escalade

  • miles
Takata recall. The contact owns a 2007 Cadillac Escalade. While driving approximately 60 mph, the contact's vehicle T-boned another vehicle and crashed into an electrical box. The air bags failed to deploy. The contact sustained bruised ribs and back injuries, which required medical attention. A police report was filed. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was not available. The vehicle was towed to a towing facility. The manufacturer was notified of the failure. The VIN and failure mileage were unknown. Parts distribution disconnect.

- Killeen, TX, USA

problem #6

Aug 092016

Escalade

  • miles
The contact owns a 2007 Cadillac Escalade. The contact stated that the recall notice for NHTSA campaign number: 16V383000 (air bags) was received in August of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Omaha, NE, USA

problem #5

Aug 182014

Escalade 8-cyl

  • 118,000 miles
The contact owns a 2007 Cadillac Escalade. The contact stated that the check air bag indicator illuminated on the instrument panel. The vehicle was taken to an independent mechanic for diagnostic testing, but the results were unknown. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 118,000. Updated 10/22/14 the consumer stated the power/heated seats, door handles(3), wheel bearings, shocks and struts, brakes, headlights, traction control, and engine all have failed and were repaired. There was also rust that recurred after it was repaired. Updated 05/19/2015

- Bellvue, IA, USA

problem #4

Mar 012013

Escalade 8-cyl

  • 90,100 miles
I was just going on a strat street at 25mpr.all at once all the rear airbags deployed and on star called to see if I was ok.I have tried to work it out with GM and I was told a sensor found a problem but wouldn't tell me what. My children have to ride in this SUV. Please help if you look on the internet GM is having airbag problems with Cadillac ESC....

- Knoxville, TN, USA

problem #3

Sep 232011

Escalade 8-cyl

  • 48,000 miles
After entering the alley I pushed the garage door button. As I was turning onto the driveway pavement from the gravel alley the truck slowed and became hard to steer (like when the power steering pump goes out). Almost simultaneously there was a loud pop and the airbag deployed. When I realized what just happened I put the truck in park, turned the key to off and got out in a hurry. I thought the truck was on fire as there was a burning smell and smoke sputtered for quite awhile. As yet I do not know what caused the airbag to deploy.

- Waterloo , IA, USA

problem #2

Nov 142009

Escalade

  • 58,000 miles
The contact owns a 2007 Cadillac Escalade. While driving she crashed into a tree. The entire front-end of the vehicle was damaged, and none of the air bags deployed. Consequently she received injuries to her neck. A police report was filed. Also the front brake pads fractured within the first two months of purchasing the vehicle. The brake pads were replaced under the service warranty. The failure and current mileages were 58,000.

- Diamond Bar, CA, USA

problem #1

Oct 062007

Escalade 4WD 8-cyl

  • Automatic transmission
  • 28,000 miles
The contact owned a 2007 Cadillac Escalade. The contact fell asleep while driving at an unknown speed. The vehicle struck a ditch, went airborne, and rolled over several times. A police report was filed. All four wheels and tires came off the vehicle and each window was broken and smashed. None of the eight air bags deployed. The contact sustained a broken collar bone, shoulder bone, rotary cup, and a broken hand in two places. The insurance company stated that the vehicle was destroyed. Cadillac has been notified and will inspect the vehicle. The current and failure mileages were 28,000.

- Lee Summit, MO, USA