9.0
really awful- Typical Repair Cost:
- $400
- Average Mileage:
- 73,500 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- buy new rims (1 reports)
- remove loose chrome (1 reports)
I thought buying the most expensive vehicle I've ever bought would be a good thing. I thought buying a vehicle that is supposed to be "The best made American Vehicle" would be a good thing. I didn't know i would have to deal with constant break-downs and now breakdown that WILL eventually lead to a crash. I won't bore you with all the parts and times I've had this 2010 Cadillac Escalade Premium has been in the shop since i bought it.
Couple weeks ago started losing air in one tire, took it to tire shop, they told me that the 'paint' on the inside of the rim was flaking off causing the tire not to seal to the rim, since the 'paint' which is supposed to be chrome is also painted on inner edge of tire rim. so when this thick, poor paint job flakes off, it causes a difference in the circumference of the rim, and where the fake chrome paint is gone, there is a gap, so tire won't seal to rim and loses air.
AS WELL, the hole for the valve stem is no longer round, due to either poor cheap metal used on these rims or perhaps its another paint gap, because air is leaking from there as well.
I didn't believe first tire shop, so took it to another one, where the guy showed me and I then believed. I contacted GM so they could fix their 'criminal' mistake of putting unsafe cars on the road, and they were worthless, they directed me to a Crapillac Dealership, who was only concerned with me paying a 'diagnosis' fee and making me pay for a loaner vehicle, since their repair process involves a 1+hour chit chatting with one of their 20+service advisers just to drop the car off. (Hey Crapillac, not all of us our old and retired or drug dealers, some of us have to work and can't spend all day hanging out at your massive repair center that has its own rental car agency inside their dealership...hint hint, if a dealer has their own rental car agency and they SELL cars, then you should run, not walk away from that dealership.
And I wonder how many tire blowouts have been caused by their defective rims? and are blamed on the tire?
- Stuart E., Louisville, KY, US
I have never had this problem with any other vehicle. My 2010 Escalade has a severe problem with the factory 22 inch wheels with the chrome delaminating from the wheel surface. Sure, it does not look good on such a luxury vehicle but there is a bigger problem. The chrome also delaminates where the tire and wheel contact each other causing the tires to lose air pressure. I don't mean a few pounds every few months, I mean it gradually get worse to the point where you have to add 15 to 25 pounds of air every week and it is only impacting two of my four wheels for now. Clearly it can get worse and impact all four.
I have to add usually 15 pounds of air or more every week to two of my tires. This is a real inconvenience and time consuming and luckily I have an air compressor but if not it can be costly since most places charge for air these days.
The chrome peeling off these rims is a common and known problem which often just results in the wheels looking bad but in some cases when the chrome comes loose where the wheel and tire seal it causes a leak and it can't be easily fixed.
I was told if I have someone break the tire down off the rim, then hit the area with an air powered tool with a wire brush on it, it should remove the loose chrome and fix the issue but getting the tire installer to do that has proved difficult, well, impossible. Even when I had new tires installed I asked them to do this and they did not do it.
Hopefully I can find someone that will but until then I will be adding air to two of my tires every week, such a pain on a luxury SUV. This seems to only impact the chrome wheels not the black or polished wheels, just the chrome wheels.
- Rick C., Dothan, AL, US