4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,254 miles

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problem #34

Mar 292021

Escalade 8-cyl

  • miles
Takata recall. The contact owns a 2011 Cadillac Escalade. The contact received notification of NHTSA campaign number: 21V050000 (air bags) however, the part to do the recall repair was unavailable. The contact called devan lowe Inc Cadillac GMC Lincoln (al-77 & steele station rd, attalla, al 35954, (256) 344-4832) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Gadsden, AL, USA

problem #33

Oct 112020

Escalade

  • miles
Nothing has happened other than there is a current airbag recall on this vehicle. Many other makes and models also have this takata airbag issue and they have been fixed/or replaced and the recall is lifted. Yet Cadillac/GM is still refusing to have this done so I am currently driving a vehicle which the NHTSA says it not safe yet Cadillac says it is and no one has taken the step forward to remedy this problem. My husband recently passed away in a horrifying manner and all I want to do is give my stepson who lives in Canada (I live in los angeles) I just want to give my stepson his fathers truck and because no one wished to solve this problem I am unable to do this. I simply cannot understand how the NHTSA can allow us to drive a vehicle they deem to be unsafe yet not force Cadillac/GM to solve this problem they feel is no problem. Can you imagine the possible lawsuit that could be placed against Cadillac/GM and NHTSA if anyone was to get seriously injured because none of you took the step forward to force to have this issue solved just like Toyota, BMW, Tesla, Saab and so many others have done. Someone needs to do something rather than allow this issue to sit in a state of limbo as "incomplete/remedy not available. And what a name a person would make for themselves to push this to be solved. Some has to help me, please! I just want my stepson to have his fathers truck..please help me!!!!

- Simi Valley, CA, USA

problem #32

May 262016

Escalade 8-cyl

  • 50,000 miles
No remedy for air bag recall - recall issued in 2016.

- Hendersonville, TN, USA

problem #31

Jun 302016

Escalade 8-cyl

  • miles
The contact owns a 2011 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted massey Cadillac - North orlando 4241 N john young pkwy, orlando, fl 32804 where they informed the contact that the parts was available. The manufacturer was notified of the issue and informed the contact that they was waiting for NHTSA response. The contact stated that while starting the vehicle, the air bags warning light illuminated continuously. Vehicle has been repaired.

- Altamonte Springs, FL, USA

problem #30

Oct 142019

Escalade

  • 110,598 miles
My vehicle has a recall on it for the takata airbags. I spoke to General Motors (conversation #[xxx]) and they said there is nothing that can be done until NHTSA provides a solution. The fact remains I am driving a vehicle with an outstanding recall that I can't get fixed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brentwood, CA, USA

problem #29

Oct 122016

Escalade

  • miles
The contact owns a 2011 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

problem #28

Sep 232019

Escalade

  • 169,000 miles
My vehicle is part od a takata air bag recall and GM refuses to do anything about it. I have called periodically asking when the repair would happen and was told it is being phased in and I will get a notice.I just called again and the new answer is that GM doesn't think they should have to replace this and will not do anything until their objection can be resolved. They will not commit to replacing my recalled airbag.

- Boca Raton, FL, USA

problem #27

Jul 012018

Escalade

  • miles
Takata recall. The contact owns a 2011 Cadillac Escalade. The contact received a recall notice for NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called devoe Cadillac (4100 tamiami trail N, naples, fl 34103, (888) 571-5034) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was contacted and provided case numbers: 95436748446 and 83462162907. No further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Myers, FL, USA

problem #26

May 012016

Escalade

  • miles
The contact owns a 2011 Cadillac Escalade. The contact stated that NHTSA campaign number: 16V381000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in may of 2016. The manufacturer was contacted and stated that additional testing was completed by a third party, and the vehicles were considered safe. The dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Gatos, CA, USA

problem #25

Aug 092019

Escalade

  • 102,523 miles
It is clearly outlined on the GM and NHTSA websites that my specific vehicle has a defective airbag by the takata corporation based on a finding in 2016. I do not understand why I am not allowed to make my vehicle safe and must "wait" per the GM website which states recall status is: Incomplete. Remedy not yet available. What do I need to do to get the airbags replaced with safe ones in order to make my vehicle safe for me and my family to drive in? let this be notice that if anything happens to me or my family due to the three (3) year delay and current remedy of "not yet available" to make my vehicle safe I will take all appropriate legal action against all parties involved!! I want my vehicle approved to be repaired!!

- Brentwood, CA, USA

problem #24

Jul 012016

Escalade

  • miles
Takata recall. The contact owns a 2011 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Devoe Cadillac (4100 tamiami trail N, naples, fl 34103, (239) 298-7627) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Naples, FL, USA

problem #23

Jun 012018

Escalade

  • miles
I am told that there is a takata airbag issue with no remedy. I would like to have it replaced as this safety risk could cause me serious harm.

- Newport Beach, CA, USA

problem #22

Jul 012016

Escalade

  • miles
Takata recall. The contact owns a 2011 Cadillac Escalade. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Seneca, SC, USA

problem #21

May 272016

Escalade

  • miles
Takata recall. The contact owns a 2011 Cadillac Escalade. The contact was notified of NHTSA campaign number: 16V381000 (air bags) by carfax. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that his onstar system was activated and alerted him that no remedy was available. The dealer was not contacted. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Douglasville, GA, USA

problem #20

Nov 012017

Escalade

  • miles
Takata recall, I have not been notified

- North Miami, FL, USA

problem #19

Sep 152017

Escalade

  • miles
Takata recall. My car has been under recall since 2016. The Cadillac dealer is refusing to replace the faulty airbag(s). I contacted GM online, they claim they have replacement airbags from takata but GM doesn't deem it necessary to make the replacement on my vehicle at this time. Is the NHTSA airbag recall an optional recall to be performed or refused by the manufacturer"? when will you all get serious and make GM/Cadillac comply with the recall and replace the defective airbags???"

- The Woodlands, TX, USA

problem #18

Dec 112017

Escalade

  • miles
Takata recall - no contact for dealer ron carter Cadillac 18100 gulf fwy #200, friendswood (281) 241-1581

- Bacliff, TX, USA

problem #17

Jan 162018

Escalade

  • 133,000 miles
Takata recall

- Midland, TX, USA

problem #16

Aug 012016

Escalade

  • miles
Takata recall Cadillac dealers in the la area are saying they do not have parts to replace airbags. It has been almost a year and a half! when I called GM they say the airbag is fine and it is only a preliminary recall and does not need to be replaced and so they are not supplying the dealers with the parts. Yes my vehicle is on the recall list!

- Sherman Oaks, CA, USA

problem #15

Nov 052014

Escalade

  • miles
Takata airbag inflators recall

- Puyallup, WA, USA

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