10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
13,381 miles

About These NHTSA Complaints:

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problem #8

Mar 302024

Escalade

  • miles
While driving my 2016 Cadillac Escalade with a6.2L V8 engine on [XXX] near Bristow, Oklahoma at approximately 75 mph, the vehicle suddenly and completely lost power. Without any prior warning or unusual noises, the engine shut down, and I lost power to the dashboard and power steering. This caused the vehicle to decelerate rapidly, making it extremely difficult to control. I managed to steer the vehicle to the shoulder of the highway, narrowly avoiding a collision due to the loss of control. The vehicle could not be restarted. The affected components seem to include the engine, electrical system, and steering. These failures put my safety and the safety of others at significant risk due to the sudden and unexpected loss of vehicle control on a busy highway. The vehicle was towed to the nearest Cadillac dealership for inspection and repair. As of now, the dealership has been unable to determine the cause of the engine failure despite conducting multiple tests and inspections. There were no warning lamps, messages, or other symptoms prior to the failure. The dealership has confirmed the issue but has not identified the root cause. The vehicle remains at the dealership for further diagnostics and is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Edmond, OK, USA

problem #7

Jun 072022

Escalade

  • miles
I am having an electrical short that is shutting down everything while I'm driving or stopped, it makes driving it Dangerous and Scary. It looks like the recall from 2014 that describes everything I'm experiencing. Recall 14515 that talks about a Chassis Control Module that controls a lot of things including the fuel pump and more electrical components to list. I have a vehicle that is Dangerous to drive, im a Disabled Veteran and am tied to a Powered Chair. I have called Cadillac and they say that my Escalade is not included and they will do nothing for me. I'm at a lose as what to do, I could just sell it to someone else and let them deal with it or get killed in it. Either way is not a good choice. Let me know what you would do if you were in my position.

- Raleigh, NC, USA

problem #6

Jun 262021

Escalade 8-cyl

  • miles
On Saturday June 26, 2021 I open the driver door to the vehicle and the passenger seat caught. on fire and burned a hole in the side of the seat.

- Springdale, MD, USA

problem #5

Nov 062019

Escalade

  • 90,946 miles
The car goes into limp mode, engine reduced power, stability control off, traction control off. Check engine light comes on. Car will not drive over 20mph happens when I hit bumps or potholes in the road. Check engine code P2137 I've replaced the maf sensor, throttle position sensor (gas pedal) and the whole throttle body. Still not fixed. I've done extensive research online and in forums. This is a common problem and I don't know what else to do. My car is at the service department at the dealership now.

- Poulsbo, WA, USA

problem #4

Apr 272014

Escalade

  • 16,000 miles
While starting the vehicle there was a loud series of popping sounds followed by some smoke which came from under the hood. The engine was quickly turned off and the smoke cleared. The hood insulation shows a slightly damaged/stained/heat effected area above the alternator. The vehicle was subsequently restarted several times and has been checked by the dealer and no problems could be found or duplicated.

- Zionsville, IN, USA

problem #3

Mar 032015

Escalade

  • miles
The contact owns a 2014 Cadillac Escalade. The contact received notification of NHTSA campaign number: 14V614000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.

- Cumming, GA, USA

problem #2

Nov 012014

Escalade

  • miles
The contact owns a 2014 Cadillac Escalade. The contact received a notification of NHTSA campaign number: 14V614000(electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Gainesville, FL, USA

problem #1

Sep 152014

Escalade 8-cyl

  • 105 miles
Purchased brand new 2014 Cadillac Escalade from penske in torrance ca, beginning of Sept. 2014. Vehicle refused to start on at least four occasions. Then while driving into a gas station, the vehicle lost power and power steering, causing a crash at a gas station. I am unable to get penske in torrance ca to look into the problem. They are declining to do anything to look or fix the problem.

- Redondo Beach, CA, USA