10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
42,654 miles

About These NHTSA Complaints:

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problem #14

Nov 222023

Escalade

  • miles
My Escalade just started stalling like if it was going to shut off I took it to my mechanic and he told me it has the P0304 code which is cylinder 4 misfire which he hasn-??t fix because it-??s a internal engine problem

- Brooklyn, NY, USA

problem #13

Jun 262023

Escalade

  • miles
The engine seized while driving in the middle of the road. I was very fortunate that there was no incident. For others that drove at highway speed, accidents or fatalities may occur. GM is aware of this problem and elect not to do anything. Because of the high amount of engines faulty, the engines are 8-10 months back-order.

- Eagle Mountain, UT, USA

problem #12

Jun 022023

Escalade

  • miles
JUNE 2,2023, My 2016 WHITE Escalade (shown as black in picture?) 6.2 V8, began shaking A LOT while driving along about 40 mph on a highway in Orlando. As a slowed down it continued to shake and started to stall while shaking as I approached idle. There was a lot noise that sounded as if coming from under the car. I was able to get the vehicle to the dealer GMC/Buick in Orlando and was told the rods in piston 1 and 2 broke off and a new engine is needed. I was told this is a common problem and there are several on the lot with the same problem. It can occur at any number vehicle miles. I am currently with out an engine because there is too many in demand. Wait time for an engine is unknown.

- Apollo Beach, FL, USA

problem #11

Mar 182023

Escalade

  • miles
My 2016 Escalade premium engine is starting to shut off more frequent when coming to a stop. It also has more frequent issues where it will not start with remote or if inside the vehicle. No warning or failure lights came on. Dash looks normal but no RPM's if it shuts off at a stop. I-??ve replaced the battery thinking it was an older battery but still continues to happen. I'm very nervous thinking it will shut off while driving with my family. Please help!! I have not taken my vehicle to a repair shop hoping this can be fixed by the manufacture

- Meridian, ID, USA

problem #10

Sep 012022

Escalade

  • 170,000 miles
The contact owns a 2016 Cadillac Escalade. The contact stated that while driving at an undisclosed speed, the vehicle made knocking sounds and hesitated while accelerating. Additionally, there was smoke coming from the exhaust pipe. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: 15-06-01-002L (Engine Misfire/Tick Noise) however, the vehicle was not covered by the TSB. The failure mileage was approximately 170,000.

- Livingston, NJ, USA

problem #9

Dec 032021

Escalade

  • 0 miles
The contact owns a 2016 Cadillac Escalade. The contact stated while driving approximately 20 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with a faulty wiring harness. The failure caused the battery to be drained. The vehicle was repaired. The manufacturer was notified but no further assistance was provided. The approximate failure was unknown.

- Spring, TX, USA

problem #8

Jan 012021

Escalade 4WD 8-cyl

  • Automatic transmission
  • 88,000 miles
The contact owns A 2016 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle lost motive power. The failure recurred several times. The vehicle was taken to the dealer. The dealer replaced the lower engine mount, the lower control arm, and the battery. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 88,000.

- Inkster, MI, USA

problem #7

Aug 202020

Escalade

  • 20,864 miles
Our 2016 Escalade with 20,000 miles had the tail pipe corrode and fall of the vehicle. The rear bumper was subject to excessive exhaust heat which subsequently melted the bumper and back-up sensors. If the issue wasn't noticed, a major thermal event could have occurred and the truck could have been a total loss. Cadillac has refused to warranty this issue. We also have a 2019 Escalade that is showing significant signs of corrosion at the same weld. I believe this is 100% a design issue. The service dealer, autonation in palm beach, fl told me that they wouldn't warranty because I asked them to install the Cadillac optional upgrade exhaust, not would they cover any of the melted components due to the inferior tail pipe design. I have photos of the 2016 exhaust upon failure and the 2019 with the start of corrosion that I can email directly.

- Jamesville, NY, USA

problem #6

Jan 302019

Escalade

  • 75,000 miles
Car has what is called the "Chevy shake" which effects almost all models from 2015-2017. Car shakes violently at times. Paid for repairs. This should be a recall as it is with other Escalade models and GM models of the same chassis..car has extreme rumble at times and is difficult to steer. While in motion at speeds of 45-70 this happens.

- Oxford, MI, USA

problem #5

Apr 232019

Escalade

  • 75,200 miles
Took car in Feb 2019 to repair torque converter. Was replaced and now is back to shaking at random times. This should be a recall as Cadillac has numerous problems with powertrain on Escalades from 2015-17.

- Oxford, MI, USA

problem #4

Jan 142019

Escalade

  • 71,000 miles
From owner: Car begins to shake violently at random times while going 50-70 mph. Have to pull over to get to stop. No overheating to engine or issues when car is restarted. Faulty torque convertor. Have at Cadillac dealer now. Saying it is not covered by the recall for the torque convertor on other 2015-17 Escalades. This should be covered under recall as GM has made so many faulty torque convertors in thousands of Escalades.

- Oxford, MI, USA

problem #3

Jan 182018

Escalade

  • 68,550 miles
The contact owns a 2016 Cadillac Escalade. While driving 60 mph, the vehicle began to shake violently. The shaking became more violent while approaching 70 mph. The contact had to pull over onto the shoulder to reduce the shaking. After waiting a while, the contact proceeded to drive, but the shaking continued. There were no warning indicators illuminated. The vehicle was taken to alexander Cadillac (1501 ventura blvd #101, oxnard, ca 93036, (805) 202-4495) to be diagnosed, but no failure code was found. The mechanic deemed the vehicle safe to drive. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 68,550.

- Oxford, CA, USA

problem #2

Jun 072016

Escalade

  • 26,549 miles
The contact owns a 2016 Cadillac Escalade. While driving approximately 30 mph, the vehicle vibrated violently. The failure recurred each time the vehicle was driven. There were no warning indicators illuminated. The vehicle was taken to hennessy Cadillac (3377 satellite blvd, duluth, ga 30096, phone number: (770) 680-7000) where it was diagnosed that the tires needed to be replaced. The vehicle was not repaired; however, the failure recurred. The manufacturer was contacted and informed the contact that they would call him back and opened case number: 82691800383. The approximate failure mileage was 26,549.

- Smithtown, NY, USA

problem #1

Mar 182017

Escalade

  • 2,000 miles
After coming to a stop, car engine shut off. No warning or failure lights came on. Put car in park and restarted. Dash looked totally normal but no RPM's. cannot say whether car engine stopped before car came to a stop but sometime between slowing for a stop sign to when I came to a stop at stop sign.

- Pittsford, NY, USA