5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,000 miles

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problem #1

Jan 102018

Escalade

  • 18,000 miles
The contact owns a 2016 Cadillac Escalade. While attempting to operate the heat in the vehicle, the contact was concerned that the defroster would fail to operate due to inclement weather. There were no warning indicators illuminated. The vehicle was taken to renick Cadillac (1100 euclid St, fullerton, ca 92832, (714) 888-4503) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to simpson Buick GMC of buena park (6600 auto center dr, buena park, ca 90621, (866) 894-7589) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was informed that he would receive a call back. The approximate failure mileage was 18,000.

- Lakewood, CA, USA

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