10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,019 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Cadillac Escalade:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #8

Nov 072022

Escalade

  • miles
-€¢available for inspection. Unknown exact system failure -€¢issue regularly occurs -€¢dealership service. Transmission had to be replaced at around 10k miles and covered by warranty. -€¢no lights indicating any problems. Forward collision alert activated. Vehicle has a lag between the time pressure is applied to the gas pedal and it causes a delay in acceleration resulting in the vehicle sort of lunging forward unexpectedly. About 15-20 seconds after the gas pedal is pressed it will have a sudden burst of quick acceleration. It only lasts a few seconds and there-€™s no time to correct the sudden acceleration by braking. I finally realized the seriousness of the issue after I very close to being in an accident today as a result of the delayed acceleration. I was stopped at a red light and pressed the gas once it turned green, another driver happened to change lanes as soon as we crossed the intersection, moving to the front of my vehicle, probably closer than they should have but more than able for me to react under normal circumstances if needed. However, it occurred at the same time my vehicle randomly had a burst of acceleration and I had to swerve into the next lane to avoid hitting the car, because I wasn-€™t expecting to speed forward and did not have time to correct by braking. It happens about 40% of the time when going over 15-20mph (estimate) after I come to a complete stop and then press the gas to begin moving again. For example it won-€™t do it if I-€™m letting off the break to movie forward at a stop sign or lines, etc. It only happens when I accelerate with the intention of being able to reach the posted speed limit before I-€™d need to make another stop. Stop lights are the primary issue, as well as when exiting somewhere to get back onto the road, for example the gas station.

- Victoria, TX, USA

problem #7

Jul 132021

Escalade

  • miles
When applying the brakes at a slow speed (>20 mph), the brakes seem -€œspongy-€. The brake pedal seems to require further travel to stop the vehicle. It feels as if air is trapped in the hydraulic system and this does not happen all the time, it is an intermittent problem.

- Hampton , VA, USA

problem #6

Jan 152020

Escalade

  • 10 miles
Vehicle is affected by steering and breaks the car jurks

- Montebello, CA, USA

problem #5

Oct 152019

Escalade

  • 46,000 miles
My car was the subject of a brake recall N192268490, I have had it to the dealer in flemington GM twice, the last time approximately 2 weeks ago. My car was kept for nearly 10 days and I still have a problem with the brakes, specifically hard braking and prolonged braking distance. Today at 1045 am I called customer service at Cadillac GM and they were completely unhelpful telling me to bring it back to the dealer again. I need this fixed in a competent fashion

- Belle Mead, NJ, USA

problem #4

Nov 082018

Escalade

  • 15,000 miles
It has happened several times, while driving in a parking lot at 10 mph while making a turn the engine shut off, lost steering and brakes and the stabilitrak warning light came on... the engine restarted in about 5 seconds... I contacted Cadillac main office lawanda 855-880-1400 ex 5911833 and sent a email to mary barra CEO... they gave me a case #[xxx] they are aware of the problem and recalled over one million vehicle but my VIN number has not been added yet.. they will not fix it till GM adds my VIN to the national recall #18289... I was told off the record that money trumps consumer safety....they are making us pickup the car with the knowledge by us driving the car could kill someone if we loose steering and brakes while driving... parts of this document have been redacted to protect personally identifiable information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Boca Raton, FL, USA

problem #3

Jun 082018

Escalade

  • 1,300 miles
The contact owns a 2017 Cadillac Escalade. While driving 60 mph, the vehicle shook violently and brake fluid leaked from the vehicle. The vehicle was taken to vera Cadillac (300 S university dr., pembroke pines, fl 33025, (954) 998-1684), but the failure could not be diagnosed. The contact stated that the vehicle had been serviced multiple times, but the failure recurred. The manufacturer was not informed. The failure mileage was 1,300.

- Miranamar, FL, USA

problem #2

Jan 242018

Escalade

  • 17,000 miles
The contact owns a 2017 Cadillac Escalade. The contact stated that the vehicle rolled away independently. As a result the vehicle was involved in a rear end collision. There were no injuries and a police report was filed. The vehicle was deemed operable. Hove Nissan (1405 N kinzie ave, bourbonnais, il) was unable to diagnose the cause of the failure. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 17,000.

- Kankakee, IL, USA

problem #1

Dec 282016

Escalade

  • 845 miles
Brake and gas pedals moved on their own without being commanded. Happened several times, vehicle not moving at the time. Took to the dealer and they observed it. Could not find the problem, sent me away. Happened again and dealer ordered a sensor to be installed when it comes in.

- Old Tappan, NJ, USA