I had my 2021 Cadillac Escalade esv vehicle service twice at the dealership of purchase regarding the vehicle gear shifting on its own and dragging. The service advisor said they couldn-??t find a problem with the vehicle. He told bring it back if it does it again. [XXX] the problem occurred twice in one day. I thought maybe I had bumped it out of gear inadvertently. I started looking down every time I touched the gear shift to assure it was the correct setting. I booked appointment service via my phone 2/11/24 for [XXX] service. I was at the car wash drive thru [XXX] my vehicle was in neutral coming off the conveyor belt. As I attempted to pressed the shift toggle to change gear my vehicle made a weird noise. I never got the chance to shift to drive. Grinding pulling noise like it was stuck. My vehicle shot forward like something catapulted. My vehicle hit another vehicle before hitting a wall. My air front air bag never deployed. The collision avoidance did not engage or signal. I don-??t understand how a vehicle can shift it self in and out of gear on its own. If I-??m doing 25 mile the vehicle shouldn-??t make rpm act like I-??m doing 100. Also if I-??m doing 70 mile the vehicle should not shift down while pressing the gas pedal. Had they listened to me and took what I was saying seriously this would have never happened. Accident location Harperwoods MI [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Grosse Pointe , MI, USA

Car lost power all of the sudden Twice Good things did not happen while driving on the high way Has only 30000 mile Still at Cadillac dealer in California They found internal case defect They r replacing it It is fatal defect

- Gilbert, AZ, USA

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

- Gilbert, AZ, USA

Ever since the lifters broke in the new vehicle (which the dealer now tells us is a defect in the engine and that the lifters keep breaking; it was not a "bad delivery of lifters" as we were initially told), the car idles very rough and has power surges. Today sitting at a red light with the foot lightly on the break, the car lunged forward against the break during one of the power surges. If we had been closer to the vehicle in front of us, or if we had been up against a cross walk, there would have been a collision.

- Star, ID, USA

The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 22V036000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Castle Pines, CO, USA