10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Complete engine failure with no prior warning and vehicle is currently at dealer waiting for new engine to arrive. The lives of myself and my children were at risk as the engine failure occurred while traveling at about 55 mph on a rural country road with cars having to swerve around me before I came to a complete stop on the shoulder of road. Again there was no prior warning or warning lights on the vehicle. The Cadillac dealership in Texarkana has inspected the vehicle and determined the engine failed and needs a completely new engine.
- Baton Rouge, LA, USA
See attached document for complaint
- South Ozone Park, NY, USA
I was driving up a hill passing a semi at 60 MPH. The engine suddenly stopped running without warning. No warning lights, only a restart engine notice. The vehicle rapidly slowed and I was able to pull over to the shoulder without being hit by the semi. Unfortunately the vehicle came to rest at the crest of a large hill, at the end of a merge lane. It was a very dangerous place to stop. Onstar Called the Missouri Highway Patrol, the officer arrived and agreed it was in a very dangerous location and called a local towing company to remove the vehicle as quickly as possible. The vehicle could not be restarted or pushed as the transmission was also locked when we came to a stop. The vehicle was towed to the dealer and the next day I was told the engine had seized and would need to be replaced. The Escallade only had 25,000 miles on the odometer and I had purchased it new 2021. The service manager stated the failed engine would be sent back to GM, but this was a common problem with that model engine (6.2L) and that it may take a while to find a new replacement engine
- Birmingham , AL, USA
- Chesterfield, MI, USA