10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,956 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall. The contact owns a 2008 Cadillac Escalade EXT. The contact received a recall notice for NHTSA Campaign Number 21V052000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he would have to sign a waiver to ensure that the dealer would not be held responsible for any damages to the vehicle. The manufacturer was then notified of the issue and confirmed that the dealer would not be held responsible for any cracks or damages to the dashboard. The contact declined to sign the waiver and the vehicle was not repaired. The contact stated that the manufacturer should cover the cost of the dashboard because of the recall. The contact had not experienced a failure. Parts distribution disconnect.
- Taunton, MA, USA
Takata recall I do not want the vehicle. I would like a credit towards a new Cadillac.
- Mobile, AL, USA
Takata recall - have been contacting our dealership several times since receiving the recall notice requesting new airbags. The dealership has been responding that the recall is still not required, that the manufacturer was fighting the recall. We have even stated that we would like to pay for the replacements and get a reimbursement later. Have been told that the parts are not available. Are on a waiting list. Since we were just wanting our free replacements, we were not too concerned about the bankruptcy. Had it on our calendar follow up before 2018. Checked the website today, turns out the deadline was the 27th of December. We don't want to be in a lawsuit. We just want our car to be safe. We even asked that our airbags be disconnected until the parts are available and were told that this is not possible. Any help possible? thank you.
- Valencia, CA, USA
The contact owns a 2008 Cadillac Escalade ext. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. David taylor Cadillac in houston, Texas 77074 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Houston, TX, USA
Recall on parts with no remedy
- Bluffton, SC, USA
Takata recall. The contact owns a 2008 Cadillac Escalade ext. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (autonation Cadillac West palm beach located at 2101 45th St, West palm beach, fl 33407; (561) 291-6025) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lansing, MI, USA
Tamara recall. Service airbag light is on. Dealer said they can not fix the recalled item because the manufacturer is not providing the replacement part. Help!
- Rosharon, TX, USA
My 2008 Cadillac Escalade ext hit on drivers side wheel well and drivers side door, I have two curtain airbags on this side and they did not deploy. Both of my front wheels were detached due to the impact of a mid-size mini van at a rate of over 40 miles per hr. Just a cause for concern since the sensor was located in the area of the impact. Was informed by a local dealership that a similar make & model had both curtain airbags deploy due to owner simply running a 6inch curb.
- Jacksonville, FL, USA
- Aliceville, AL, USA